AR and Posting Specialist, Dental Billing

🕒 June 11

🇺🇸 United States – Remote

💵 $43.1k - $58.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

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Sun Life

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

💸 Finance

Finance • Insurance • Wealth Management

Sun Life is a global financial services company headquartered in Toronto, Canada, offering a diverse range of protection, wealth, and health solutions for individuals, businesses, and institutions. The company provides services in insurance, investments, financial advice, and asset management across various regions including North America, Asia, and Europe. Sun Life is committed to sustainability, diversity and inclusion, and creating a positive impact in communities. With a focus on achieving financial security and healthier lives for their clients, Sun Life integrates comprehensive financial solutions and innovative practices to meet the evolving needs of their clientele.

📋 Description

• Review and follow up on outstanding claims to ensure timely reimbursement • Contact insurance companies, payers, and patients to resolve discrepancies, denials, or underpayments • Investigate claim denials and follow up with payers to resolve issues • Oversee billing activities and ensure accurate submission of claims to payers • Identify, investigate, and resolve claim rejections promptly • Provide support and respond to inquiries regarding billing issues • Manage follow-up on outstanding accounts receivable • Accurately post payments and adjustments to accounts • Identify and resolve credit balances on accounts • Assist in identifying and implementing process improvements for AR and billing functions • Collaborate with RCM team to ensure timely resolution of claims

🎯 Requirements

• High school diploma or equivalent • Minimum of 3 years of experience in accounts receivable, dental billing, or a related field • Experience in a dental or healthcare environment, ideally within a Dental Service Organization (DSO) or similar multi-location setting • Strong knowledge of insurance billing, payment procedures, and AR processes • Knowledge of payer guidelines and claims appeals processes • Familiarity with dental practice management systems, such as Dentrix or similar PMS platforms • Ability to navigate payer portals, insurance company websites, and databases • Excellent communication and negotiation skills to resolve issues with insurance payers • Strong attention to detail and organizational skills

🏖️ Benefits

• Health insurance • Generous vacation and sick time • Market-leading paid family, parental and adoption leave • Medical coverage • Company paid life and AD&D insurance • Disability programs • Partially paid sabbatical program • 401(k) employer match • Stock purchase options • Employer-funded retirement account