Super.com
eCommerce • Travel
Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.
201 - 500 employees
🛍️ eCommerce
💰 $25M Debt Financing on 2023-04
Manager, Risk Operations – Earnings, Rebates
November 3
Super.com
eCommerce • Travel
Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.
201 - 500 employees
🛍️ eCommerce
💰 $25M Debt Financing on 2023-04
📋 Description
• Identify emerging fraud and abuse risks and partner with earnings and rebates MATs and cross-functional teams to design and optimize policies, rules, and controls that balance growth, customer experience, and profitability • Conduct deep-dive investigations into complex abuse patterns, including multi-account farming, partner exploitation, manufactured earnings, and synthetic identity behaviour • Develop, monitor, and report on key performance indicators and loss metrics related to earnings and rebates risk • Manage and coach a team of risk analysts, ensuring prioritization, analytical rigor, and high-quality delivery
🎯 Requirements
• 5+ years of experience in fraud prevention, with at least 2 years focused on earnings, rebates, loyalty, or incentive abuse, with exposure to behavioural fraud patterns beyond traditional payment risk • 2+ years of people management or team leadership experience • Proficiency in data exploration using SQL and/or BI tools (e.g., Looker, Tableau) • Experience partnering with Product, Engineering, Legal, or Finance on risk policy or control design • Demonstrated ability to operate independently in a fast-paced, ambiguous environment with strong analytical and problem-solving skills
🏖️ Benefits
• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.
Apply NowSimilar Jobs
October 22
Senior Manager providing risk/return expertise at Allstate Insurance Company of Canada. Leading strategic initiatives and implementing risk frameworks across the organization.
October 16
IAM Governance Analyst responsible for establishing governance structures for digital trust and IAM services in the Government of Alberta. Collaborating across departments to ensure effective delivery of citizen-facing services.
October 15
Underwriter reviewing financial risks and making credit decisions for Motive's Risk Management team. Collaborating with other teams to enhance customer experience in a remote setting.
🗣️🇫🇷 French Required
August 29
Senior Risk Strategy and Programs Manager at Affirm leads risk framework design; partners with Product, Engineering, Legal, and Compliance to embed risk thinking.
August 28
EXL
10,000+ employees
Operational Risk Analyst executing RCSA and control testing at EXL, a data analytics and digital operations company. Enhances operational resilience across life and annuity TPA operations.