Product Content Designer II

October 31

Apply Now

Receive Emails with Similar Jobs

Super.com

WebsiteLinkedInAll Job Openings

eCommerce • Travel

Super. com is a platform offering significant savings on travel accommodations. By partnering directly with hotels and travel companies, Super. com is able to provide customers with up to 50% off their rates at over 500,000 hotels worldwide. It also offers users a means to manage trips through its app and a rewards system called Super Pay, which gives cashback and credits on bookings. Super. com aims to make travel more affordable and accessible, with a focus on providing exceptional customer service and easy booking processes.

201 - 500 employees

🛍️ eCommerce

💰 $25M Debt Financing on 2023-04

📋 Description

• Own the content strategy for Fintech, Earnings, and our Incubation Hub for new PMMCs across ads, landing pages, in‑app flows, and lifecycle touchpoints—from first impression to first value to long‑term engagement. • Define and maintain voice/tone, content standards, terminology, and reusable patterns that scale across platforms and surfaces. • Improve conversion, comprehension, and task success through data-informed copy; instrument experiments and partner on A/B tests where appropriate. • Collaborate deeply with Product, Design, UXR, Growth, Data, and CRM to ensure compliant experiences, that showcase message‑market fit, funnel coherence, and measurable outcomes across surfaces. • Use research and insights (usability, surveys, support signals) to identify friction, propose copy hypotheses, and iterate quickly. • Advocate for accessibility, inclusive language, and localization readiness; ensure content meets readability and compliance requirements. • Contribute to our design system’s content guidelines and coach teammates on best practices to drive consistency across the product.

🎯 Requirements

• 3–5 years in UX writing, content design, or product copywriting within consumer tech, fintech, travel, or membership/subscription products. • Portfolio of shipped product work demonstrating measurable impact (e.g., increased activation, reduced errors, improved comprehension). • Experience partnering in a product trio (PM/Product Design/Eng) and working within a modern design toolchain (e.g., Figma, ticketing/ATS, docs). • Comfort with experimentation and product analytics to inform copy decisions (test design, success metrics, iteration). • Proven ability to set voice/tone, craft standards, and scale patterns across multiple product surfaces. • Ability to thrive in ambiguity with a strong bias for action.

🏖️ Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.