Staff Presales Technical Engineer/FAE

🕒 April 2

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $160k - $190k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Supermicro

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1993

🔧 Hardware

🏢 Enterprise

☁️ SaaS

Hardware • Enterprise • SaaS

Supermicro is a leading provider of high-performance computing solutions, specializing in server technology and advanced infrastructure for enterprise applications. The company is dedicated to fostering talent and developing cutting-edge technology, creating a dynamic work environment where skilled professionals can thrive. With a focus on innovation and excellence, Supermicro delivers industry-leading products and services in the computing sector.

📋 Description

• The Staff Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. • The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. • Customer and solution focus, are two key factors for this position, as well as business continuity and support. • The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

🎯 Requirements

• Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred • Excellent communication skills and business sense required • Minimum 12 year related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired • Experience in Datacenter deployment projects, buildouts and/or optimizing thermal and power designs • Strong background and experience with GPU based server/cluster architecture • Solid HW/SW system expertise and diagnostics skills • Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus • Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines • Individual must be able to work effectively in a high pressure environment • Highly desirable: Experience supporting high-density GPU clusters and AI infrastructure deployments (50kW–300kW rack environments) • Strong understanding of data center power architecture, including 3-phase power distribution, busway systems, rack power shelves, and redundancy models (N+1 / N+N) • Working knowledge of liquid cooling technologies, including Direct-to-Chip (DLC), Rear Door Heat Exchangers (RDHx), and Coolant Distribution Units (CDU) • Ability to collaborate with data center facility teams (electrical and mechanical engineers) to support infrastructure readiness for AI clusters • Experience reviewing or contributing to data center infrastructure design, including rack layouts, thermal planning, and power capacity requirements.

🏖️ Benefits

• In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.