IT and Systems Manager

Job not on LinkedIn

November 25

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SuperStaff

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B2B • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

201 - 500 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

📋 Description

• Maintain systems to ensure minimal downtime for staff and customers. • Create and customize automated workflows such as using Microsoft Power Apps and Zapier. • Integrate Power Apps with Azure services and data sources like SharePoint, SQL Server, and Dataverse. • Provide IT support and troubleshoot issues related to Microsoft 365, including Dynamics 365, SharePoint, and Power Apps. • Utilize programming languages like C#,JavaScript and Power Fx • Manage SQL databases for data management and querying. • Develop and customize web applications using HTML, CSS, and ASP.NET. • Collaborate with vendors to resolve complex issues. • Maintain network structure, ensuring connectivity at all times across our network of schools. • Collaborate with vendors to ensure all staff are equipped with the necessary hardware, such as laptops and peripherals, and to troubleshoot any issues with our systems.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field. • Minimum of 3 years of experience in IT management or a similar role. • Proven experience with network management and troubleshooting. • Proficiency in Microsoft Dynamics, Microsoft Systems Admin (such as Entra, MS 365, etc.), Microsoft SharePoint, and Microsoft Power Apps. • Excellent problem-solving and communication skills. • Ability to work independently and manage multiple school locations. • Strong vendor management skills. • **Preferred Qualifications** • Master’s degree in Information Technology, Computer Science, or a related field • Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or similar • Experience with SaaS platforms such as Formstack and Zapier • Experience in an educational environment • **Personal Attributes** • Strong leadership and team management skills • Excellent communication and interpersonal skills • Proactive and detail-oriented • Ability to work under pressure and manage multiple tasks simultaneously • Growth mindset and problem-solving approach • Ability to embrace and exemplify Cosmic Education Group core values

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • 20 PTO credits annually • 10% Night Differential • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learning • A laptop will be provided by the company • Night Shift • **WFH**