
B2B • B2C • eCommerce
Support Services Group is a company that provides exceptional customer care and omni-channel solutions to brands globally since its founding in 1998. They specialize in personalized customer support services, including technical support, e-commerce, retail, membership services, and B2B/B2C sales. With a focus on language capabilities to cater to emerging markets, Support Services Group supports over 20 languages, enhancing customer experience and brand loyalty. The company operates in various regions, including North America, Latin America, Europe, and Asia Pacific, serving industries such as retail, automotive, healthcare, telecommunications, and more. They are recognized for their award-winning customer service and their ability to quickly adapt to market demands.
5001 - employees
Founded 1998
🤝 B2B
👥 B2C
🛍️ eCommerce
August 19

B2B • B2C • eCommerce
Support Services Group is a company that provides exceptional customer care and omni-channel solutions to brands globally since its founding in 1998. They specialize in personalized customer support services, including technical support, e-commerce, retail, membership services, and B2B/B2C sales. With a focus on language capabilities to cater to emerging markets, Support Services Group supports over 20 languages, enhancing customer experience and brand loyalty. The company operates in various regions, including North America, Latin America, Europe, and Asia Pacific, serving industries such as retail, automotive, healthcare, telecommunications, and more. They are recognized for their award-winning customer service and their ability to quickly adapt to market demands.
5001 - employees
Founded 1998
🤝 B2B
👥 B2C
🛍️ eCommerce
• Convert UI/UX designs and wireframes into well-structured, standards-compliant HTML/CSS • Build and maintain responsive layouts that adapt seamlessly across devices and screen sizes • Ensure cross-browser and cross-platform compatibility for all UI components • Optimize front-end code for performance, accessibility, and maintainability • Collaborate with designers to refine UI/UX and maintain consistency across projects • Maintain and update design systems, reusable styles, and components • Troubleshoot UI-related issues and participate in QA and review processes • Ensure adherence to branding guidelines and visual standards
• 5+ years of professional experience in frontend development, with a focus on React • Expert-level proficiency in JavaScript (ES6+), including async/await, closures, and modular patterns • Strong experience with React.js, React Router, Context API, and custom hooks • Hands-on experience configuring and optimizing Webpack for production builds • Proficient in NPM package management, including creating and maintaining custom packages • Solid grasp of component design, state management, and application lifecycle • Deep understanding of frontend performance optimization, code splitting, and lazy loading • Experience working with RESTful APIs and handling asynchronous data flow • Strong knowledge of UX principles, responsive design, and cross-browser compatibility • Proficient with Git, CI/CD pipelines, and agile workflows • Familiar with testing tools (e.g., Jest, React Testing Library) • Basic knowledge of ASP.NET MVC • Experience working with design systems, style guides, and component libraries • Ability to work closely with designers and backend developers in an agile environment • Good To Have: Exposure to Domain-Driven Design (DDD) and event-driven architectures. • Familiarity with version control systems like Azure Devops.
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