Director, Product Design

2 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $175k - $250k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Swiftly, Inc.

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Transport • Software

Swiftly, Inc. is a company that specializes in enhancing public transit through a comprehensive data platform. Their services focus on improving real-time passenger information, operational efficiency, and predictive insights for transit agencies. With a digital platform that supports transit management, Swiftly provides tools to optimize scheduling, planning, and customer service in public transport. The company aims to streamline the flow of information and enhance the decision-making process for transit operators to boost the overall passenger experience.

51 - 200 employees

🚗 Transport

💰 Private Equity Round on 2020-12

📋 Description

• You will work closely with Product Management and Engineering leadership to **build a cross-functional product development engine** that understands the power of design and emphasizes product experience, lovability, and impact. • **Drive and garner buy-in for a holistic overarching vision** that brings our Company and Product strategy to life. Articulate and share this vision with leadership and the company at large to catalyze, align, and energize the company in making cities move more efficiently. • You'll **set the standard for design experiences** across native mobile, web platform, and agentic workflows. You’ll help your team balance refined design opinion with direct usage & anecdotal feedback to ensure our products stay intuitive, fresh, and focused on solving real problems. • You’ll **realize a cadence of rapid iteration and execution**, encouraging designers to share early and often, make decisions with the right amount of information, drive alignment across functions with living prototypes, and maintain dev-ready designs in lock step with development. • You’ll **refine and scale our design practices**. From maturing our design system to systematizing user research to making design reviews excellent, bringing learnings from your own design work and also pulling in emergent best practices as the design ops landscape changes. • **Represent Product Design and the greater Product Org** alongside Product Management and Engineering in company leadership meetings, bringing customer pains and insights to life to inform strategy. • You’ll **build on Swiftly’s culture** of curiosity, feedback, and inclusion, helping designers stretch their craft, challenge ideas with care, and grow through collaboration.

🎯 Requirements

• 10+ years of product design experience, with 5+ years in leadership roles. • Proven success shaping design strategy for B2B or B2B2C products with consumer-grade usability standards. • Experience hiring & coaching junior and senior designers through the full life-cycle of design, from conception to completion, sharing the vision through design explorations, documentation, and presentations. • Proven ability to scale design orgs and systems in a matrixed, cross-functional team environment. • Experience creating and maintaining multi-platform design systems (mobile, desktop, APIs, etc. Hardware a plus.) • Deep expertise in making complex, data-heavy applications feel specially crafted and delightful for users. • Experience designing thoughtful AI/ML-powered products that not only solve problems but also build customer trust. • Strong storytelling and communication skills — able to synthesize complexity and drive alignment across leadership.

🏖️ Benefits

• Competitive salary and equity for every employee • Medical, dental, and vision coverage with inclusive fertility and family-planning benefits • Retirement with Employer Match (401(k)/RRSP) • Flexible Spending Account (FSA) • Home office and monthly internet reimbursements • “Be Well” stipend for whatever helps you recharge • Flexible PTO with a recommended minimum • 16 paid holidays plus 8 weeks of fully paid parental leave • A flexible, remote-first culture where outcomes matter most