Ecommerce Product Set Up Admin

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November 21

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Swoon

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eCommerce • Retail • B2C

Swoon is a design-focused eCommerce company offering furniture and home décor products. They provide a wide range of furniture including storage units, tables, chairs, sofas, and beds, emphasizing handcrafted, unique designs. Swoon operates primarily online under the brand 'Swoon Editions', delivering style-led, high-quality items that cater to a variety of interior styles including Art Deco, Mid-Century, and Scandi. The company ensures free delivery on large orders and offers interest-free credit options, making high-quality design more accessible to customers.

11 - 50 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

👥 B2C

💰 Series B on 2017-05

📋 Description

• Own the full product set-up process for assigned dropship retail partners. • Input, clean, and validate product data across multiple spreadsheets, templates, and systems. • Ensure accuracy across all product attributes including dimensions, naming, pricing, materials, and imagery. • Maintain data consistency between internal systems and partner requirements. • Review and refine existing product copy to ensure clarity, accuracy, and brand consistency. • Tailor product copy for partner tone of voice and customer expectations where needed. • Identify gaps or inconsistencies in product content and work with internal teams to resolve them. • Follow and refine internal workflows to ensure timely and error-free product launches. • Ensure all products meet partner-specific compliance rules, data formats, and content standards. • Flag operational or data issues early and propose pragmatic solutions. • Liaise with product development, design, operations, and creative teams to gather missing information. • Communicate partner expectations and data needs clearly and proactively. • Support ongoing improvements to product data processes, templates, and documentation. • Brief content team for product assets

🎯 Requirements

• Strong attention to detail and high level of accuracy in data handling. • Spreadsheet literacy (Excel / Google Sheets), including data cleaning and template management. • Proven experience in ecommerce, marketplace, or product data roles. • Ability to review and write product copy that is clear, logical, and customer-focused. • Highly organised with the ability to manage multiple product workflows simultaneously. • Process-driven, with a methodical approach to quality control. • Experience working with dropship partners or marketplaces (e.g., Wayfair, Next, John Lewis, Amazon, etc.). • Experience with PIM systems. • Understanding of SEO principles related to product content. • Familiarity with homeware, furniture, or lifestyle products. • Proactive, with a problem-solving mindset. • Comfortable working independently and taking ownership. • Clear communicator, able to translate technical requirements into practical actions.**Flexible and able to adapt to changing priorities or partner needs.