Director, Product Management – OMS Digital Platforms

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🕒 June 27

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Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🔧 Hardware

📦 Logistics

🤖 Artificial Intelligence

Hardware • Logistics • Artificial Intelligence

Symbotic is a provider of warehouse automation and supply chain robotics. Symbotic develops integrated robotic hardware, AI-driven orchestration and software, and warehouse-as-a-service solutions to organize and accelerate the movement of goods through distribution centers. The company focuses on flexible, high-throughput robotic systems and software for industries such as grocery, retail, and consumer packaged goods, positioning itself as a B2B supplier that combines physical automation with AI to optimize operations.

📋 Description

• Define and execute a multi-year product strategy for OMS digital delivery via customer portals, internal service tools, and API/EDI touchpoints • Lead product discovery and design for core OMS functions, including order capture, validation, orchestration visibility, and exception handling • Drive a unified product experience across self-service ordering and resolution workflows • Partner with Ops and Service teams to identify friction points and build high-volume workflows that reduce manual effort through product automation • Own product analytics for OMS, ensuring performance metrics and SLA dashboards are intuitive, actionable, and aligned with business outcomes • Establish product standards and error-handling patterns to ensure a unified user experience across the integrated OMS/WMS/TMS suite • Lead a multidisciplinary POD of Product Managers, UX designers, and engineers to deliver high-impact features in an Agile environment

🎯 Requirements

• Bachelor’s degree in computer science, Business, or a related technical field • Minimum 12 years in software product management or engineering • Minimum 6 years in a leadership role managing product lifecycles • Deep domain knowledge of order lifecycles, complex orchestration, and global exception management • Proven track record of scaling workflow-heavy B2B or SaaS supply chain platforms • Exceptional executive presence with the ability to translate complex technical roadmaps into clear business value for stakeholders • Familiarity with WMS, TMS, ERP, and the broader logistics tech stack • Experience leveraging AI/ML to drive intelligent automation and predictive workflows • Background in managing multi-tenant platforms or integration-heavy ecosystems

🏖️ Benefits

• Up to 25% travel may be required • Employees must have a valid driver’s license • Credit card ownership and expense management for reimbursement