Manager, QA

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October 13

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Synack, Inc.

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Synack is the premier security testing platform harnessing a vetted community of the world’s most talented security researchers to deliver continuous penetration testing and vulnerability management. We help our customers build and augment their security testing capabilities and capacity to deliver transformational results—better than traditional pentesting methods. We are committed to reducing cybersecurity risk for our customers by bridging the cybersecurity talent gap and giving organizations on-demand access to the most trusted network of researchers in a secure way, all on one platform.

201 - 500 employees

📋 Description

• Lead, mentor, and develop a team of QA engineers, fostering a culture of continuous improvement, innovation, and collaboration. • Conduct performance reviews, provide regular feedback, and support career growth for team members. • Recruit, onboard, and retain top talent to scale the QA team as needed. • Foster strong working relationships with development, infrastructure, product management, and other cross-functional teams. • Define, implement, and continuously improve QA strategies, methodologies, and best practices across the software development lifecycle. • Establish and maintain clear QA metrics and reporting to track progress, identify areas for improvement, and communicate quality status. • Champion a "shift-left" approach to quality, integrating testing activities earlier into the development process, where manual testing is an exception • Ensuring QA engineers are leading automation efforts, stories have well-conceived acceptance criteria, and developers and QA engineers are collaborating to write test automation to a high standard • Ensure the appropriate level of functional, performance, security, and regression testing is applied • Ensure adherence to quality standards and regulatory requirements. • Evaluate, select, and implement appropriate QA tools and technologies to support testing efforts, including test management systems, automation frameworks, and performance testing tools. • Implement and manage CI/CD pipelines for automated testing, ensuring efficient and rapid feedback loops. • Learn new technologies as needed to build tools and improve efficiency and productivity

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree, or equivalent experience • 5+ years of experience in SDET, with at least 2+ years in a leadership or management role. • Proven experience in managing and developing QA teams. • Strong understanding of software development life cycles (SDLC) and QA methodologies (Agile/Scrum experience highly desirable). • Demonstrated expertise in test automation, including experience with various automation frameworks and tools - Playwright preferred, Cypress, Selenium Webdriver, TestCafe. • Experience with BDD tools like cucumber with the automation framework • Proficiency writing code in at least one of Python, Golang, JavaScript or Typescript • Experience with CI/CD tools and practices (e.g., GitHub Actions, GitLab CI, Jenkins). • Solid understanding of cybersecurity concepts and experience testing security-related products is a significant advantage. • Excellent communication, interpersonal, and problem-solving skills. • Ability to work effectively in a fast-paced, dynamic environment. • Experience developing internal tools, and GenAI coding tools such as Cursor, Github Pilot to improve developer experience and productivity • You have excellent debugging skills in diagnosing issues in a multi-tier web architecture • Comfort with writing and reading code, and a basic understanding of data structures • Hands on experience with automation framework design and development from scratch • Understanding of virtualization and containerization technologies • Understanding of Cloud technologies, like AWS, GCP, Azure • Experience analyzing logs using GCP, Splunk, or ELK.

🏖️ Benefits

• Salary is determined by a combination of factors including location, level, relevant experience, and skills. • Compensation package may also include equity, and benefits. • For more details about our benefits, please see here.