Manager, Channel Marketing

Job not on LinkedIn

Yesterday

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Logo of Synchrony

Synchrony

Banking • Finance • Fintech

Synchrony is a financial services company that provides a variety of financing solutions for everyday purchases. They offer specialized healthcare financing through their CareCredit product, along with online savings and business financing options. Synchrony Bank serves as their banking division, enabling customers to manage their retail and healthcare financing needs efficiently.

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Manage end-to-end campaign execution within Salesforce Marketing Cloud (SFMC) with proper documentation for the B2B clients • Collaborate closely with data teams and creative agencies to ensure seamless campaign delivery , high-quality execution and continuous optimization leveraging data and emerging AI capabilities • Build, test, and deploy static and automated email campaigns in Salesforce Marketing Cloud (Email Studio, Automation Studio, Journey Builder) • Ensure campaigns are executed accurately and on time with proper QA and compliance checks • Identify opportunities for automation, scalability and process improvement • Leverage AI (Einstein Engagement scoring, AI powered send time optimization) to improve engagement and conversion rates • Explore and implement AI tools for subject line optimization, A/B testing automation, and content optimization

🎯 Requirements

• Bachelor’s degree in any discipline or MBA in Marketing/Digital marketing • Minimum of 2 years of experience in building and deploying B2B email campaigns in Salesforce Marketing Cloud or in lieu of a degree, 4 years of hands-on-experience executing Email campaigns via email service platform • Minimum 2 years of experience in Direct Marketing Channel execution i.e., Email, Direct Mail, SMS, Mobile push/wallet campaigns • Proven experience in B2B campaign operations or marketing automation • Exposure to GEN AI marketing tools (e.g., Jasper, Copy.ai, Chat GPT Enterprise, or Salesforce Einstein, Copilot) • Exposure to any enterprise email service platform: PCM/Harmony (or) Zeta Marketing Platform (or) SFMC (Salesforce Marketing Cloud) • Excellent attention to detail, project management, and communication skills • Proven ability to deliver Analytical solutions for Business problems.

🏖️ Benefits

• Flexibility and Choice for all employees • best-in-class employee benefits and programs that cater to work-life integration and overall well-being • career advancement and upskilling opportunities

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