Genesys Cloud Engineer

Job not on LinkedIn

October 24

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Logo of TEAMSOS (Special Order Systems)

TEAMSOS (Special Order Systems)

B2B • Cybersecurity • Telecommunications

TEAMSOS is an IT managed services and solutions provider that helps businesses evaluate, design, implement, and manage their technology environments. The company offers the SMARTINNCloud suite — including cloud computing, productivity and communication suites, network administration, disaster recovery, co-location, VOIP and contact center support — along with high-level cybersecurity, IT infrastructure, device and inventory management, deployment and helpdesk support. TEAMSOS also provides logistics and industry-specific technology integration and compliance consulting for customers such as automotive dealerships, positioning itself as a B2B partner for enterprise IT and communications needs.

51 - 200 employees

Founded 1992

🤝 B2B

🔒 Cybersecurity

📡 Telecommunications

📋 Description

• Design, implement, and configure Genesys Cloud CX products • Lead the integration of Genesys platforms with other third-party applications • Provide technical support and troubleshooting for Genesys systems • Monitor system performance and implement optimizations • Customize and script Genesys solutions to meet business needs • Provide training for end-users and internal teams

🎯 Requirements

• 3+ years of experience in deploying, configuring, and supporting Genesys systems • Strong experience with Genesys Cloud architecture • Proficiency in contact center technologies and solutions • Experience with integrations such as REST API, databases, server environments, and integration tools • Knowledge of scripting languages such as JavaScript, Python, or SQL • Strong troubleshooting and analytical skills

🏖️ Benefits

• Competitive salary • Health and wellness benefits • Flexible working hours and remote work options • Opportunities for professional development and certifications • Full benefit suite

Apply Now

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