Customer Success Manager

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July 9

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Teams Squared

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Legal • Enterprise • B2B

Teams Squared is an Alternate Legal Service Provider (ALSP) that connects law firms and legal teams with top-tier legal professionals from emerging markets. By leveraging a network of highly qualified remote legal talent, Teams Squared helps firms improve efficiency and reduce costs in areas such as commercial law, corporate law, litigation, and e-discovery. The company is committed to quality, reliability, and effective communication, ensuring that clients can access skilled legal resources while focusing on core legal tasks.

11 - 50 employees

Founded 2023

🏢 Enterprise

🤝 B2B

📋 Description

• This is a remote position. • The Operations Associate will play a crucial role in managing customer data, providing customer support, and performing various administrative tasks. • The ideal candidate will be comfortable working with spreadsheets, have experience in customer service, and be able to thrive in a dynamic work environment. • Key Responsibilities: Data Management, Customer Support, Administrative Tasks.

🎯 Requirements

• Bachelor’s degree in Business, Operations Management, or related field (preferred) • Minimum of 1 year of experience in an operations or customer support role • Proficiency in Microsoft Excel or Google Sheets • Strong organizational skills with the ability to multitask • Excellent verbal and written communication skills • Ability to work in a fast-paced, dynamic environment • Ability to work during US time zone hours

🏖️ Benefits

• 100% remote work opportunity • Competitive USD compensation package • Access to industry-leading technology for optimal performance • Regular training and skill enhancement initiatives