Sales Operations Specialist - CRM & Lead Conversion

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July 21

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Teams Squared

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Legal • Enterprise • B2B

Teams Squared is an Alternate Legal Service Provider (ALSP) that connects law firms and legal teams with top-tier legal professionals from emerging markets. By leveraging a network of highly qualified remote legal talent, Teams Squared helps firms improve efficiency and reduce costs in areas such as commercial law, corporate law, litigation, and e-discovery. The company is committed to quality, reliability, and effective communication, ensuring that clients can access skilled legal resources while focusing on core legal tasks.

11 - 50 employees

Founded 2023

🏢 Enterprise

🤝 B2B

📋 Description

• This is a remote position. • About Teams Squared: We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations. • We are seeking a detail-oriented and proactive Sales Operations Specialist with expertise in Go High Level (GHL) CRM and digital lead conversion processes. • This role involves managing the end-to-end lifecycle of enquiries from lead capture through consultation scheduling, reporting, and continuous optimization. • You will act as the operational backbone ensuring CRM flows smoothly integrate with external platforms like Practina for ad campaign management. • Your work will directly support client acquisition, service delivery, and business scalability.

🎯 Requirements

• Proven experience with Go High Level (GHL) CRM and CRM automation tools. • Familiarity with Practina or similar digital ad management tools preferred. • Strong understanding of lead conversion funnels and CRM-based consult booking workflows. • Excellent analytical and reporting skills, especially using CRM dashboards and spreadsheets. • Exceptional written and verbal communication skills for both client and internal communications. • Highly organized, self-driven, and able to work independently in a remote setup. • Prior experience in a service-based business (legal, consulting, healthcare, etc.) is a bonus. • Minimum 2–3 years of experience in a CRM operations, sales operations, or digital marketing support role. • Hands-on experience in configuring CRM workflows, tags, automation, and integrations. • Strong project management mindset with the ability to manage and prioritize multiple tasks. • Comfortable with client-facing outreach (email, SMS, possibly calls). • Ability to create concise reports and communicate findings to both technical and non-technical stakeholders.

🏖️ Benefits

• Fully remote work • Competitive pay in AUD • Access to industry-leading CRM and automation tools • Continuous training and upskilling in sales ops and automation best practices • Opportunity to grow with high-performing remote teams across multiple client sector