Operations Manager - Sales and Ops

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July 11

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Tech Minds Agency

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B2B • eCommerce • Education

Tech Minds Agency is a creative IT solutions provider that specializes in helping businesses and individuals leverage technology for growth and success. They offer a diverse range of services including website creation, mobile app development, digital marketing, and training in various technical skills. Their mission is to navigate the evolving tech landscape, enabling clients to enhance their online presence and achieve their business goals. With a focus on personalized service and staying ahead of tech trends, Tech Minds Agency aims to empower its clients through innovative solutions and expert support.

2 - 10 employees

Founded 2022

🤝 B2B

🛍️ eCommerce

📚 Education

📋 Description

• Oversee and execute planning and fulfillment operations for the HUB by designing, implementing, and managing Sales & Operations Planning (S&OP), short-term planning processes, and inventory management systems. • Ensure optimal capacity utilization and improved Net Working Capital (NWC) by driving initiatives to enhance on-time delivery, reduce lead times, and optimize inventory levels, including Sales in Excess. • Align factory operations with the business units strategic objectives by implementing best practices and maintaining accurate demand and supplier forecasts. • Take full accountability for the Planning & Fulfillment (P&F) team within Operations, ensuring adherence to HUB and business unit regulations while achieving operational excellence. • Lead the development and execution of Sales and Operations Planning (S&OP) processes to align supply with customer demand. • Monitor key performance indicators (KPIs) to track the effectiveness of Planning & Fulfillment activities. Analyze performance data to identify trends, gaps, and opportunities for process enhancements. • Provide mentorship, guidance, and support to team members, fostering a collaborative environment and sharing best practices to elevate team performance and achieve departmental goals. • Lead and mentor the Product Line S7OP Leads to achieve department objectives and foster professional growth. • Manage resource allocation and capacity planning to ensure optimal utilization of resources. • Responsible for Inventory accuracy, implement robust inventory management practices across all inventory categories. • Establish standard operating procedures for operative purchasing, material planning and forecasting to streamline procurement processes. • Drive continuous improvement initiatives using ERP systems to enhance operational efficiency and accuracy. • Facilitate cross-departmental collaboration to align efforts with project management, engineering, and procurement teams. • Provide leadership supporting the implementation and changes to business process of planning systems and ERPs for the HUB.

🎯 Requirements

• Minimum of 8 years of experience in planning and fulfillment, supply chain management, or operations management. • Proficiency in ERP systems and supply chain management software. • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making. • Strong project management skills, with the ability to manage multiple priorities and deadlines effectively. • Excellent communication skills with the ability to convey information effectively and engage with cross-functional teams and external partners. • Demonstrated ability to lead and mentor teams, fostering a culture of continuous improvement and learning.