Client Success Operations Coordinator

September 12

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TechnologyAdvice

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B2B • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

201 - 500 employees

🤝 B2B

🛍️ eCommerce

📱 Media

📋 Description

• Collaborate with Client Success counterparts to ensure smooth program execution. • Set up and maintain programs in Salesforce, ensuring accurate data entry. • Create and edit landing pages in Unbounce. • Develop client-facing reports using Infogram. • Assist in preparing proposals and analyzing lists for proposal development. • Generate custom ad hoc reports as needed. • Respond promptly to Client Success counterparts to ensure timely task completion. • Own behind-the-scenes administrative tasks while counterparts focus on client relationships.

🎯 Requirements

• Highly organized and detail-oriented, with strong time management and multitasking abilities. • Quick learner eager to become an expert on B2B marketing strategy and programs. • Proficient in Salesforce or other CRM tools. • Advanced skills in Google Sheets or MS Excel. • Excellent communication skills across email, phone, and in-person interactions. • Strong problem-solving and analytical skills. • Ability to work effectively during U.S. business hours. • Must have a working laptop/pc and internet and back-up connection. • Employer work visa sponsorship and support are not provided; must be authorized to work in the Philippines at hire and maintain authorization.

🏖️ Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. • Remote-First Culture: Work from the comfort of your home. • Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays. Plus 5 additional days after 1 year. • Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF. • Healthcare: Healthcare reimbursement to help ensure you are covered. • De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines. • Wellness Perks: Access the Headspace app to support your well-being. • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.