Onboarding Enablement Specialist

🕒 June 25

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

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Tekmetric

51 - 200 employees

🚘 Automotive

🤝 B2B

💰 Venture Round on 2022-03

Automotive • B2B

Tekmetric is a management software designed specifically for auto repair shops. It enables businesses to create customer profiles, schedule appointments, perform digital vehicle inspections, upload photos, build repair orders with labor guides, manage inventory, track parts, and monitor job workflows. The software allows shops to set custom labor rates and fees, communicate with customers via texts and emails, and measure job profitability. By leveraging data, Tekmetric helps auto repair shops of all sizes enhance their efficiency, productivity, and profitability.

📋 Description

• Design, build, and continuously improve structured onboarding programs tailored to each Revenue role (SDR, AE, Field Sales, Expansion Sales). • Facilitate virtual sessions, maintain LMS content, and coordinate with hiring managers and P&C to ensure a seamless day-one experience. • Own visibility between enablement and the business. Build progress dashboards, develop standardized coaching plan frameworks for managers, conduct regular check-ins, and analyze ramp data to surface trends and flag at-risk new hires early. • Maintain and expand Tekmetric's AI role-play scenario library, partner with Revenue leaders and SMEs to build new scenarios, manage assignment and sequencing in the LMS, and track completion and scoring data to refine content and report outcomes to leadership. • Act as a trusted partner to Revenue org leaders. Lead recurring stakeholder touchpoints to review onboarding effectiveness, collaborate with Revenue Ops, P&C, and IT on system provisioning, and serve as the internal voice of the new hire experience. • Support the delivery of promotional readiness programs (e.g., SDR-to-AE) by assisting with scheduling, content prep, and LMS assignments. Ensure onboarding curricula connect to promotional competency requirements from day one. • Administer the Revenue org's LMS — managing user provisioning, course assignments, completion tracking, and reporting. Partner with the Sr. Manager of Sales Enablement on platform optimization.

🎯 Requirements

• 2+ years in Sales Enablement, Revenue Enablement, Sales Training, or a closely related function • Demonstrated ability to build and deliver structured onboarding or training programs — not just maintain existing ones • Strong project management skills across multiple programs and stakeholders • Experience administering an LMS or similar learning technology platform • Comfort with data — able to pull reports, identify trends, and translate into clear recommendations • High attention to detail and a bias for organization and documentation • High level of comfort using AI tools (Claude and Google Gemini preferred)

🏖️ Benefits

• Enjoy the flexibility of remote work • Competitive base salaries that reflect your value. • Generous Paid Time Off, because we know you do your best work when you're well-rested. • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. • Keep growing with support for continuing education - we’re invested in your development.

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