Customer Service Representative

Job not on LinkedIn

🕒 3 days ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $18 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• As a Customer Service Representative, will be taking calls for delivery and payments. • This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls. • Taking residential orders for propane and heating oil and taking over the phone payments. • Will be required to do basic math which is EXTREMELY important for it to be accurate. • An effective communicator who understands the importance of listening and being empathetic • Problems solving skills and a passion to create customer satisfaction. • Previous customer service experience • Knowledge of basic office equipment and Office 365 • This is a remote, contract position that will support the team during their busiest season.

🎯 Requirements

• 2+ years experience in Customer Service or Technical Support • Diploma or GED required • Inbound call volume • FULLY REMOTE- Experience with this in previous position

🏖️ Benefits

• Work with a friendly team • Helpful and supportive leadership and executives • Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k) • Top Local Company –Join the largest employer and hospital in Pennsylvania • Publicly Traded – Enjoy the stability of working for a publicly traded business • Best-In-Class Training – This client hires based on character, not just skillset as skills can be trained • Growth Opportunities – Look forward to the opportunity to cross-train and chase internal promotions