Senior Field Engineer

17 hours ago

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Teleport

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Cybersecurity • SaaS • Compliance

Teleport is a global provider of modern access platforms for infrastructure. It specializes in improving the efficiency of engineering teams while fortifying infrastructure against bad actors or errors and simplifying compliance and audit reporting. The Teleport Access Platform offers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust principles, with built-in identity security and policy governance. Teleport's solutions integrate with protocols like SSH, Kubernetes, and databases, ensuring secure access to clouds, data centers, and other resources. The platform caters to industries with complex infrastructure access needs, such as e-commerce, entertainment, financial services, and SaaS providers, emphasizing compliance with standards like FedRAMP, SOC 2, and HIPAA.

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

📋 Compliance

📋 Description

• Implementing, supporting, evangelizing, and expanding Teleport at top customers throughout the entire customer lifecycle. • Proactively driving adoption of Teleport products and solutions to achieve maximum value. • Working directly with customers to help design solution architecture, deploy and configure Teleport hands-on. • Providing triage and debugging of technical issues and developing training programs. • Evangelizing the solution to a wider customer organization and planning enterprise-wide rollout.

🎯 Requirements

• BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field. • 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles. • Linux administration skills. • Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus. • A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus. • Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC. • Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise. • Outstanding soft skills, excellent verbal and written communication skills. • Project management experience and the ability to handle multiple clients simultaneously. • Strong organizational skills.

🏖️ Benefits

• Extensive health coverage • Annual expense budget • Rest & recovery policies that maximize leave and your ability to recharge • Investment in your future with retirement savings plans • Equity in a US $1.1-bn business • Professional development opportunities