Strategic Accounts Manager

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🕒 July 16

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Tessco LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Tessco LLC is a value-added supplier and distributor of wireless communications products and services focused on network infrastructure, site support, and fixed and mobile broadband networks. The company offers a broad catalog including antennas, broadband radios, DAS and signal enhancement, cabling and fiber products, power systems, test equipment, two-way communications, and installation tools, along with logistics, engineering, and warranty services. Tessco serves carriers, integrators, government agencies, utilities, and other enterprise customers through e-commerce, distribution, and support programs.

📋 Description

• Deliver timely, accurate quotations meeting established service level agreements. • Increase quote-to-order conversion through initiative-taking engagement. • Provide exceptional customer support throughout the sales lifecycle. • Drive revenue growth through strategic OEM and AT&T partner alignment. • Maintain high customer satisfaction and operational accuracy. • Serve as the primary sales contact for AT&T SPEED customers (AT&T sellers and partners). • Manage complete pre-sales and post-sales customer experience. • Prepare accurate and timely product quotations. • Recommend products and solutions based on customer requirements. • Communicate product availability, inventory status, and estimated lead times. • Coordinate with OEM partners to provide technical expertise, product recommendations, and opportunity assistance. • Respond to customer inquiries regarding products, compatibility, ordering, and order status. • Collaborate with internal operations, procurement, and fulfillment teams. • Monitor open quotes and maximize quote-to-order conversion. • Support new product introductions, promotions, and end-of-life transitions. • Maintain relationships with OEM manufacturers, AT&T sellers and partners. • Resolve customer issues with internal and external stakeholders. • Provide product knowledge on wireless, mobility, and IoT solutions. • Ensure compliance with AT&T SPEED processes and SLAs. • Maintain accurate CRM/ERP records. • Support strategic sales initiatives and account growth.

🎯 Requirements

• Bachelor's degree preferred or equivalent experience • 3–5+ years in wireless, IoT, mobility, distribution, or technology sales • Experience with B2B sales and channel partners • Knowledge of wireless devices, networking, and IoT technologies • Experience with OEMs and distributors • Excellent communication and consultative selling skills • Strong organizational, analytical, and problem-solving abilities • Experience with Microsoft Office and CRM/ERP systems • AT&T business sales or carrier ecosystem knowledge preferred • FirstNet, mobility, or enterprise networking experience is a plus

🏖️ Benefits

• Remote/Hybrid working schedule • 401K with a company match to help you invest in your future • Comprehensive medical, dental, vision, and prescription plans to keep you at your best • Hone your skills or learn new ones with tuition subsidy