Claims Examiner

🕒 July 15

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Logo of Texas Windstorm Insurance Association

Texas Windstorm Insurance Association

201 - 500 employees

Founded 1971

🛡️ Insurance

🤝 Non-profit

Insurance • Non-profit

Texas Windstorm Insurance Association is a not-for-profit insurer that provides windstorm and hail insurance coverage to residential and commercial property owners along the Texas coast who are unable to obtain such coverage in the regular market due to the risk of catastrophic hurricanes. Established under Texas law, TWIA functions as the insurer of last resort, offering policy issuance, claims handling, payments, agent services, and public governance via a board of directors and statutory oversight.

📋 Description

• Investigate, evaluate, negotiate, and resolve property insurance claims • Ensure timely resolutions, cost-effective outcomes, and a positive customer experience • Analyze and manage claims by verifying coverage and gathering pertinent information • Maintain well-developed action plans for appropriate and timely resolution • Recognize and address coverage issues, potential fraud, and subrogation potential • Calculate and assign timely and appropriate reserves to claims • Conduct detailed damage and bill reviews and control claim expenses • Communicate decisions in a clear and professional manner

🎯 Requirements

• 1+ year experience examining P&C Residential Property • Associate degree (or equivalent experience in lieu of a degree) • Texas Adjuster License or demonstrated progress toward achieving the license • Bilingual, English and preferably Spanish/Mandarin/Vietnamese

🏖️ Benefits

• Comprehensive medical, dental, vision, group life, AD&D, and dependent life insurance coverage • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) with a generous annual HSA employer contribution • A 401(k) retirement plan with employer matching contributions up to 6%, in addition to a pension plan that begins vesting at 5 years of employment • Active support for professional growth, including ongoing training and professional development opportunities sponsored by TWIA, support to obtain professional certifications, and a tuition reimbursement program • Generous paid time off, including vacation, sick leave, paid holidays, and personal days • Flexible scheduling to support work-life balance

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