System Administrator

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September 21

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The Green Technology Group, LLC

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Cybersecurity • Enterprise • SaaS

The Green Technology Group, LLC is an IT solutions company that specializes in identifying and overcoming challenges to technology adoption, integrating emerging technologies, enabling automation, and developing scalable solutions for organizations. Their focus is on IT modernization, cybersecurity, and software development, aiming to enhance system efficiency, data accessibility, and align technology with business outcomes. TGTG prioritizes customer-centric care, offering innovative, cost-effective solutions and first-class service, while upholding core values such as mindfulness, empowerment, honesty, and impact. Recognized as an Elev8 GovCon honoree for two consecutive years, TGTG has also achieved three ISO certifications.

11 - 50 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Responsible for the Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration • Support IT projects from inception to completion, including planning, preparation, coordination, and execution • Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation • Troubleshoot associated hardware/software remotely and on-site • Create, track, and resolve service desk action items and service request/tickets • Maintain the security and stability of the network solutions • Participate in internal and external project meetings and communicate status, issues and resolution timelines • Produce detailed technical project documentation, meeting materials, analysis, graphics, benchmark information, and reports • Create and maintain network documentation, hardware inventories, status reports, KPIs and metrics data • Be an effective communicator with clients, senior management, and team • Participate in proposal response preparation and review cycles • Other duties as assigned

🎯 Requirements

• 3-5 years in operations and maintenance of systems and networks • 3-5 years of experience with installing, monitoring, and maintaining multiple wireless networks remotely and on-site • Bachelor’s degree (or equal experience) • Ability to rapidly prioritize competing requirements • Ability to understand and simplify customer requirements • Ability to communicate end user feedback to technical and design leads • Strong verbal and written communication skills • Proven knowledge of industry standards • Ability to travel nationwide up to 25% per year • Ability to obtain and maintain at minimum public trust government clearance • Legal authorization to work in the U.S. • Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar • Knowledge of DoD and/or Veteran environment • Government Policies and Procedures related to IT implementation (NIST 800-171) • Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment • Strategic thinker with a drive to get all types of work done and a high attention to detail • Excellent ability to communicate across all mediums and settings • Customer service experience with a strong problem-solving approach