The Hello Team
1001 - 5000 employees
Founded 2021
🏥 Healthcare
🛡️ Insurance
📦 Logistics
Healthcare • Insurance • Logistics
The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.
QA Engineer – SaaS Platform
🕒 May 19
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The Hello Team
1001 - 5000 employees
Founded 2021
🏥 Healthcare
🛡️ Insurance
📦 Logistics
Healthcare • Insurance • Logistics
The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.
📋 Description
• Test new features and bug fixes across Employee, Client, and Admin portals before release • Perform full regression testing before deployments • Create detailed bug reports in Asana, including reproduction steps, severity, environment details, and supporting evidence • Validate bug fixes before closing tickets • Proactively test edge cases across devices, user roles, and environments • Conduct daily check-ins with the development team to track progress and resolve blockers • Maintain a log of known issues and provide weekly status updates to the CEO • Review user stories and acceptance criteria to ensure proper testing coverage • Own the end-to-end QA process and ensure platform quality before release
🎯 Requirements
• Proficient level of English (written and spoken) • 4+ years of QA experience in SaaS or web applications • Strong bug documentation and reporting skills • Strong analytical, problem-solving, and attention to detail skills • Experience working in business-critical SaaS environments • Experience writing bug reports in Asana, Jira, Linear, or similar tools • Experience testing platforms with multiple user roles • Ability to work independently and manage the QA cycle • Experience working with offshore development teams • Comfortable on live video calls with US-based stakeholders • Experience in HR tech, payroll, workforce management, or staffing software, strongly preferred • Positive attitude and the ability to learn and adapt quickly
🏖️ Benefits
• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth
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