Sales Technology – Operations Administrator

🕒 May 13

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The Sales Factory

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

B2B • Marketing

The Sales Factory is a leading B2B lead generation agency that focuses on data-led sales strategies to help businesses achieve their revenue goals faster. They specialize in supporting both small startups and large enterprises by generating more sales opportunities at any business stage, from discovery to market expansion. With tailored business sales solutions and expert guidance, they assist organizations in overcoming challenges related to sales team recruitment, capacity management, and resource allocation. The Sales Factory offers custom solutions that seamlessly integrate into existing operations, utilizing cutting-edge technology and data-driven insights to optimize long-term success. Their services include target audience identification, message crafting, market engagement process design, and strategic go-to-market planning, making them a trusted partner for B2B sales growth across various industries.

📋 Description

• Support client technology onboardings and setups, including email creation, phone number provisioning, CRM configuration, pipeline access, and third-party tool integration • Manage ongoing client administration throughout engagement lifecycle, ensuring systems, access, and data stay current and accurate • Coordinate third-party vendor relationships, including account setup, renewals, issue escalation, and day-to-day communication • Build and maintain Airtable back-end integrations to support internal tracking, reporting, and operational workflows • Execute list scrubs and data hygiene processes to ensure targeting accuracy and campaign readiness • Use Claude and other AI tools to support research, content formatting, data cleanup, and process efficiency • Partner with the Operations Manager on process automation initiatives, identifying manual bottlenecks and supporting implementation of scalable solutions • Support creation, documentation, and execution of SOPs across client setup, tech onboarding, and ongoing operations • Maintain and update sales enablement materials, process documentation, and internal data resources • Deliver new hire training on internal systems, client setup procedures, and operational best practices • Troubleshoot system and process issues with a solutions-first mindset, proposing improvements and driving continuous iteration • Collaborate cross-functionally to ensure consistent adoption of tools, processes, and standards • Take on evolving responsibilities as business needs shift, with the understanding that this role is built to grow and adapt

🎯 Requirements

• Experience with CRM platforms (especially HubSpot); Salesforce familiarity is a plus • Working knowledge of Airtable or willingness to learn quickly • Strong proficiency in G-Suite and Microsoft Office • Experience in operations, admin coordination, or sales/revenue ops environments • Comfort with AI tools (e.g., Claude) for day-to-day workflow support