Account Manager

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🕒 4 days ago

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Primacy

51 - 200 employees

☁️ SaaS

SaaS

Primacy is a company that requires JavaScript to verify users are not robots as part of its online presence or platform. It is likely focused on providing internet-based services or products that require such verification processes.

📋 Description

• Own assigned client accounts end to end, acting as the primary point of contact • Build and maintain strong, trusted client relationships through clear communication and strategic guidance • Lead client meetings, performance reviews, and planning discussions • Manage expectations, navigate complex or challenging conversations, and ensure long-term health • Maintain fluency across digital media channels including paid social, programmatic, search, display etc. • Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations • Partner closely with internal teams to align execution with client goals • Identify and proactively present organic growth opportunities within existing accounts • Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance • Coordinate timelines, deliverables, and priorities across internal teams • Maintain accurate documentation, notes, and account records

🎯 Requirements

• 5–7 years of experience in account management, client services, or digital agency environments • Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison • Strong working knowledge of digital advertising channels and performance metrics • Demonstrated experience identifying and driving organic growth within existing accounts • Exceptional verbal and written communication abilities

🏖️ Benefits

• Unlimited PTO • Medical, Dental, Vision, 401k plus match • Annual performance bonus eligibility • Ongoing training opportunities • Planned outings and team events (remote workers included!)

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