VP BPO Sales

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June 21

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The Sydney Call Centre

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B2B • B2C • SaaS

The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.

1001 - 5000 employees

Founded 2018

🤝 B2B

👥 B2C

☁️ SaaS

📋 Description

• Develop and execute comprehensive sales strategies to achieve revenue targets. • Build and manage a high-performing remote sales team across multiple regions. • Identify and secure new business opportunities in the BPO and call center space. • Foster long-term relationships with enterprise clients and key stakeholders. • Collaborate with marketing and operations to align sales initiatives with company goals. • Analyze market trends and competitor activity to inform strategic decisions. • Represent the company at industry events, conferences, and client meetings.

🎯 Requirements

• Bachelor's degree in Business, Marketing, or related field (MBA preferred). • 3+ years of experience in BPO sales, with at least 5 years in a leadership role. • Proven success in managing remote sales teams and achieving aggressive targets. • Strong understanding of BPO services, customer service, and outsourcing models. • Excellent communication, negotiation, and presentation skills. • Experience with CRM tools and sales analytics platforms.

🏖️ Benefits

• Paid Time Off: Earn PTO and paid holidays to take the time you need. • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars! • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. • Retirement Savings: Secure your future with retirement savings programs, where available. • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. • Life Insurance: Access life insurance options to safeguard your loved ones. • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. • Paid Training: Learn new skills while earning a paycheck. • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. • Casual Dress Code: Be comfortable while you work.