Forward Deployed Engineer

July 4

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $140k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Thoughtful AI

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Artificial Intelligence • Healthcare Insurance • SaaS

Thoughtful AI is the world's first AI operating system designed specifically for healthcare revenue cycle management (RCM) teams. The company offers fully human-capable AI agents that streamline various processes such as eligibility verification, prior authorization, claims management, and payment posting. By automating these tasks, Thoughtful AI helps healthcare providers reduce operational costs, improve accuracy, and significantly enhance financial performance metrics.

51 - 200 employees

Founded 2020

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Collaborate: Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team. • Build: Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases. • Deploy: Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems. • Support: Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance.

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. • Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant. • Proficiency in Python and strong software development fundamentals knowledge • Experience with APIs, web services, and integration of complex systems. • Familiarity with cloud platforms and deployment tools. • Understanding of AI/ML concepts and their practical applications in business solutions. • Excellent problem-solving skills with a keen attention to detail. • Strong communication skills, capable of conveying technical concepts to diverse audiences.

🏖️ Benefits

• Competitive compensation • Equity participation: Employee Stock Options. • Health benefits: Comprehensive medical, dental, and vision insurance. • Time off: Generous leave policies and paid company holidays.