Senior Data Scientist, Lifecycle

🔥 2 hours ago

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Thumbtack

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Build the Lifecycle measurement framework — define lifecycle health metrics for both homeowner and pro, design experiments with appropriate rigor, and navigate attribution and contamination challenges in ambiguous measurement contexts. • Build relationships with cross-functional teams across pro and homeowner lifecycle. Understand strategic challenges and contextualize them to use data to unlock new growth levers and inform product roadmap. • Synthesize evidence across data sources to produce insights that shift senior leaders’ mental models — going beyond what happened to explain why and what to do next across the full pro and customer lifecycle; provide analytical rigor for the evolution toward intelligent, customer-centric decisioning and personalization. • Serve as the tech lead for the Lifecycle — influence senior cross-functional partners, drive pillar-level alignment through insights and partnership. Be opinionated about strategic decisions and trade-offs based on your deep domain knowledge. • Continue to evolve workflow automation and self-serve. Discovering new ideas, implementing POCs and coaching fellow DS team members.

🎯 Requirements

• Bachelor’s or Master’s degree in Statistics, Math, Economics, Computer Science, or another STEM field. • 5+ years of experience in a highly analytical role, with strong proficiency in SQL and Python for working with large, complex datasets. • Cultivated a reputation as a trusted advisor to senior leadership and diverse cross-functional teams esp. managing non-technical stakeholders, leveraging insights to build consensus and influence strategy across product, marketing, and engineering, successfully influencing without direct authority. • Proven track record of independently leading long-term, ambiguous analytical initiatives with measurable business impact — not just executing defined analyses but scoping and shaping the work. • Deep expertise in experimental design, causal inference, and statistical methods — with the ability to navigate ambiguity in measurement contexts and communicate uncertainty clearly to non-technical stakeholders. • Experience building data products — dashboards, self-service tools, or reusable analytical frameworks — that scale beyond your immediate team. • Strong business acumen and ability to connect data findings to lifecycle strategy, making crisp prioritization recommendations under uncertainty.

🏖️ Benefits

• Thumbtack embraces diversity. • We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. • We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. • Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities.