Senior Manager, Solutions Engineering

🕒 June 5

🗽 New York, North Carolina, +1 more states – Remote

🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote

💵 $270k - $285k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Tines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

SaaS • Cybersecurity • Enterprise

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Recruit, hire, and develop new solutions engineers and coach them on providing technical expertise to customers through sales presentations, solution designs, demonstrations, and POVs • Partner with your Sales Leader counterparts to create a strategic GTM plan for the Eastern US region with clear deliverables, alignment with cross-functional teams, and measurable business outcomes • Be a key member of the Eastern US leadership team for Tines with ownership of all pre-sales aspects of the business for the region • Participate in success execution as both a player and a coach, performing account activities including opportunity coaching, account strategy, and technical executive sponsorship • Collaborate cross-functionally with Sales, Marketing, Customer Success, Sales Enablement, Product & Engineering, and the Partnerships teams to create a consistent and scalable customer journey • Foster an inclusive and collaborative solutions engineering environment with a culture of coaching, learning, growth, development, and feedback • Act as an escalation point for pre-sales technical issues from the field • Provide effective technical leadership and direction in customer meetings – sharing technical trends, competitive, and product information

🎯 Requirements

• A strong technical background in automation, security, and traditional integration technologies • Prior hands-on experience in solutions engineering or technical pre-sales • Ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike • Experience in nurturing the development of highly skilled teams • Ability to gain trust across internal and external functional leaders • Exceptional communication skills to understand customer needs and navigate to successful outcomes • Decision making based on data with a willingness to experiment and iterate • Ability to motivate change within customers and internal organization.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities