Group Director, Client Partner

October 2

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Tinuiti

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Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

1001 - 5000 employees

Founded 2016

💰 Debt Financing on 2019-08

📋 Description

• Own the client growth agenda and executive relationships; align strategies to P&L, customer journey, and board‑level outcomes • Lead onboarding, transitions, and escalations; ensure transparency and trust; drive renewal, expansion, and cross‑sell • Translate tactical media into business impact; ensure QA/operational excellence and test‑and‑learn discipline across the Pod • Embed Bliss Point across clients to inform allocation, testing, and growth hypotheses; close feedback loops with Product/Analytics • Govern adoption of platform automation/AI with clear guardrails, enablement, and stage‑gates • Institutionalize hypothesis‑driven planning: Pod‑level test roadmaps, decision thresholds, tolerances, and read cadences • Ensure data quality (tags, feeds, UTM/GA4); require financial narratives and sensitivity analysis for major decisions • Orchestrate cross‑channel strategy (SEM, SEO, Social, Retail Media/Marketplaces, Lifecycle/CRM, Creative) with clear measurement • Co‑own Pod financials with VP: margin, utilization, pricing/SOWs, staffing/capacity; eliminate process/spend waste • Build and lead high‑performing teams and managers: goals, 1:1s, feedback, capability development, and succession pipeline • Install governance (standards, scorecards, QA cadences, enablement) that sustains performance and consistency

🎯 Requirements

• 12+ years leading multi‑million‑dollar client engagements in performance marketing • 6+ years people management (managing managers and ICs), including hiring, coaching, performance management, and succession planning • BA/BS required; advanced degree preferred or equivalent experience • Executive relationship management; expert communication and expectation setting; adept at escalations and change leadership • Cross‑channel literacy (SEM, SEO, Social, Retail Media/Marketplaces, Lifecycle/CRM, Creative) • Strong measurement acumen (forecasting, KPI trees, incrementality/MMM literacy) • Bliss Point fluency (or similar platform): translate MMM/Incrementality/Forecasting/Brand Equity/Creative Insights into allocation and testing decisions • Financial acumen: margin/utilization management, pricing/SOWs, capacity planning, and accurate forecasting across a Pod • Google/Microsoft certifications a plus

🏖️ Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. • 20 paid holidays, including multiple long weekends • 100% remote environment and flexibility • Medical, Dental, Vision, Life & Disability, Flex Spending Accounts • Retirement: Match up to 4% of your contributions at 100% with immediate vesting • Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity • Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) • Learning and Development: On-demand learning (LinkedIn Learning), mentorship program, leadership and management development programs and resources • Incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus • Above-industry standard work-life balance