Customer Support Specialist, English & Spanish Speaking

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November 8

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Torrero

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Gambling • B2B • Payments

Torrero is a B2B iGaming platform provider that builds bespoke white-label and turnkey casino and sportsbook solutions. The company offers an in-house platform and CMS, an API casino games aggregator, payments integrations, KYC and risk services, multilingual customer support, data and management tools, and licensing/hosting options to deliver end-to-end products for gaming operators.

51 - 200 employees

Founded 2019

🎲 Gambling

🤝 B2B

📋 Description

• Answer to incoming requests from customers via live chat • Identify customer needs and help customers use specific features • Analyze and reporting product malfunctions • Follow up with customers to ensure their basic technical and product related issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams

🎯 Requirements

• Proficient in English and Spanish languages • Work experience in support • Excellent communication skills • Strong teamwork skills • Excellent PC skills • High attention to details • Multi-tasking abilities • Flexible to work in different shift schedules (day & evening & night) and on weekends

🏖️ Benefits

• Competitive salary • Amicable work environment and supportive team members • Full-time remote opportunity • Real career opportunities and professional growth