Junior Marketing Operations Assistant

November 21

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Tort Experts

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B2B • Legal • Marketing

Tort Experts is a leading company in the mass tort marketing industry, specializing in legal case acquisition for law firms throughout the USA. With extensive experience and over $450 million in legal case generation spend, Tort Experts employs an innovative, data-driven approach to connect law firms with qualified claimants efficiently. Their proprietary technology and commitment to transparency ensure reliable and effective marketing strategies that have garnered trust from a diverse range of law firms.

51 - 200 employees

Founded 2020

🤝 B2B

📋 Description

• Set up and configure lead flow processes, ensuring proper filtering and routing between marketing and intake. • Make configuration changes and troubleshoot issues within lead tracking systems to ensure seamless operations and accounting. • Monitor and analyze lead performance data, identifying trends, inefficiencies, and opportunities for improvement. • Optimize automation and integrations between software platforms. • Create and refine standard operating procedures (SOPs) for lead intake, reporting, quality control, and accounting. • Collaborate with marketing and tech teams to improve lead targeting and ensure accurate tracking and costs. • Identify and implement process improvements, enhancing efficiency and reducing errors in lead management including standing up alerts and response plans. • Provide strategic insights to leaderships, recommending data-driven optimizations for lead generation and intake processes.

🎯 Requirements

• 1+ years of experience in digital lead generation, marketing processes, and performance marketing • Experience in mass tort, legal marketing, or high-volume lead processing is a plus. • Meticulous attention to detail with a passion for operational efficiency. • Strong problem-solving and decision-making abilities in a fast-paced environment. • Ability to troubleshoot issues in lead routing, intake, reporting, and accounting systems. • Strong task management skills, with experience working in ClickUp. • Strong technical and analytical skills, with experience working in Looker, Omni, PowerBI, Tableau, or other reporting tools. • Familiarity with Salesforce, HubSpot, or other CRM/lead management platforms (e.g. CallRail, Leads Prosper, Leadspedia, Phonexa, Retreaver, Ringba, etc). • Excellent communication and collaboration skills to work cross-functionally with marketing, operations, and intake teams. • Must be available 9am - 5pm Eastern Time

🏖️ Benefits

• Uncapped quarterly profit-sharing bonuses based on company performance • 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) • 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution • 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) • Unlimited paid time off with planned role/responsibilities coverage • Work from home equipment budget (at company's discretion) • Forever remote work environment