Operations & Admin Virtual Assistant

Job not on LinkedIn

4 days ago

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Logo of Trade VA

Trade VA

B2B • Productivity

Trade VA is an Australian virtual assistant and outsourcing company that provides dedicated administrative, customer service, scheduling, invoicing, bookkeeping, project and job-management support to tradespeople (roofers, plumbers, electricians, builders) across Australia and New Zealand. They pair skilled VAs with job-management software, offer creative and IT support, and deliver a two-week risk-free trial designed to save tradies 20–40 hours per week so they can focus on field work and grow their businesses.

11 - 50 employees

🤝 B2B

⚡ Productivity

đź“‹ Description

• Email & Communication Management: Organize and maintain multiple business inboxes; respond to basic queries, forward relevant messages, and ensure no communication is missed • Job Administration in ServiceM8: Enter and update job details, attach required documentation, and ensure all job data is current • Order Form Management: Prepare, send, and track scaffolding order forms; follow up with suppliers to confirm dispatch, delivery, and receipt of gear • Scheduling Support: Coordinate with the operations lead to organize installation dates, crew availability, and truck runs • File & Document Organization: Manage OneDrive folders, ensuring all job files, forms, and correspondence are properly labeled and stored • Xero Support (Non-bookkeeping): Upload receipts to HubDoc, assist in reconciling job records with invoices • Compliance Support: Maintain and update SWMS, JSAs, and related compliance documents • Transport Admin (Future Phase): Assist with MyTrucking app data entry and verify job times • Reporting & Task Tracking: Send daily start-of-day and end-of-day reports; maintain clear task logs • Social Media Assistance (Occasional): Organize and schedule basic social media posts • System Improvement: Create or update SOPs and templates to improve workflow clarity

🎯 Requirements

• Reliable home office setup with stable internet and back up power • Proven experience in admin coordination or operations support within construction, scaffolding, logistics, or transport industries • Proficiency with ServiceM8 , Xero , Microsoft 365 , and OneDrive (essential) • Excellent English communication skills confident in handling client and team correspondence • Highly organized with strong attention to detail; skilled in data management and record-keeping • Capable of handling multiple systems and switching between tools efficiently • Experience working with Australian clients and time zones (AEST/AEDT)

🏖️ Benefits

• Competitive salary + signing bonus • 13th month pay & annual leave credits • Government benefits + HMO after 6 months • Monthly catch-ups with free meals • Birthday perks & anniversary bonus • Virtual parties & face-to-face gatherings • Continuous training & upskilling opportunities • A dedicated manager to support you not just match and go

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