Project Manager, Client Services

🕒 6 days ago

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Trail of Bits

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Blockchain

Trail of Bits is a company that specializes in software security and assurance. Established in 2012, it has assisted some of the most targeted organizations worldwide in securing their systems. Trail of Bits combines advanced security research with a practical attacker mindset to reduce risk and strengthen software code. The company offers services in software assurance, security engineering, and research and development, focusing on areas such as blockchain, cryptography, and mobile device security. They also provide expert training courses to enhance understanding of various security aspects like penetration testing and threat modeling.

📋 Description

• End-to-end project delivery. Run multiple concurrent client engagements through the project lifecycle. • Client relationship ownership. Serve as the primary point of contact across your portfolio. • Account growth. Spot opportunities for clients to do more with Trail of Bits. • Sales partnership. Run the returning-client sales cycle alongside our sales team. • Internal coordination. Work closely with Engineering Directors and engineers to staff projects. • Cross-functional support. Show up for the team beyond your direct projects.

🎯 Requirements

• Project management in professional services. Direct experience managing client-facing engagements at a consulting, advisory, or services firm. • Client lifecycle ownership. Demonstrated experience owning client relationships through and between engagements. • Account growth contribution. Experience growing client accounts through expanded scopes, retainers, or follow-on work. • Sales partnership. Experience working alongside a sales team to scope, propose, and close work with new and returning clients. • Operating without a playbook. Demonstrated experience taking initiative in environments where processes are evolving or undefined. • Technical communication. Experience translating technical work for non-technical client stakeholders. • Executive stakeholder communication. Experience presenting project status, risks, and recommendations to executive and C-suite stakeholders on the client side. • AI in your daily workflow. Experience using AI tools as part of how you actually work. • Tooling fluency. Hands-on experience with Slack, Google Workspace, and a project tracking tool such as Asana, GitHub, or equivalent.

🏖️ Benefits

• Competitive salary complemented by performance-based bonuses. • Fully company-paid insurance packages, including health, dental, vision, disability, and life. • A solid 401(k) plan with a 5% match of your base salary. • 20 days of paid vacation with flexibility for more, adhering to jurisdictional regulations. • 4 months of parental leave to cherish the arrival of new family members. • $10,000 in relocation assistance to support your transition if moving to NYC. • $1,000 Working-from-Home stipend to create a comfortable and productive home office. • Annual $750 Learning & Development stipend for continuous personal and professional growth. • Company-sponsored all-team celebrations, including travel and accommodation, to foster community and recognize achievements. • Philanthropic contribution matching up to $2,000 annually.