Senior Data Center Solutions Manager

🕒 4 days ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $146.5k - $235.5k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Trane Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

🤝 B2B

Manufacturing • Energy • B2B

Trane Technologies is a global industrial company that designs, manufactures and services HVAC, refrigeration and building systems and controls, focusing on energy-efficient climate solutions and sustainability. The company supplies commercial and industrial customers with equipment, controls and field services, operates manufacturing and supply-chain operations worldwide, and emphasizes reducing customers' carbon footprint through initiatives such as its 2030 commitments and the Gigaton Challenge.

📋 Description

• Serve as the primary subject matter expert on data center products and their application in mission-critical data center environments • Lead a team of Application Engineers delivering technical guidance to field service teams • Lead mobile data center service engineers and support for nationwide data center installation and start-up • Partner with product development on new HVAC data center offerings and field readiness • Identify technical gaps and support creation and delivery of training curriculum • Provide advanced troubleshooting and technical escalation support to field teams • Coordinate with Quality to relay field feedback, identify product or performance issues, and drive root cause resolution • Travel to support field deployment, product trials, and customer engagements • Apply advanced refrigeration, air conditioning, and magnetic bearing technology knowledge to equipment design, commissioning, and ongoing operation • Develop engineering documentation, technical bulletins, diagnostic procedures, and best practices • Collaborate with commercial and sales teams to align technical feasibility with customer design requirements

🎯 Requirements

• Demonstrated technical expertise in refrigeration and HVAC systems applied to data center environments • At least 7 years of experience in product support and technical service • At least 5 years of experience with magnetic bearing chiller technology and advanced refrigeration systems • Proven leadership ability guiding technical teams • Strong communication skills interfacing with engineering staff, field service teams, and customers • Ability to interpret engineering specifications, technical drawings, and performance data and translate them into actionable guidance • Experience supporting a matrixed organization across engineering, quality, training, and commercial functions • Experience in new product introduction, commissioning, or early-stage product support • Knowledge of control systems, diagnostics, thermodynamics, and HVAC/chiller commissioning procedures • Familiarity with field engineering support processes, test methods, and customer technical requirements • Ability to thrive in a fast-paced, mission-critical technical environment • Familiarity with field service processes and customer support strategies • Willingness to travel up to 25% • Safety-sensitive role may require passing additional drug screening

🏖️ Benefits

• Health insurance for the employee and family • Holistic wellness programs with generous incentives • Fertility coverage • Adoption/surrogacy assistance • 401K match up to 6% • Additional 2% core contribution, up to 8% company contribution • 15 vacation days • 9 paid holidays • 3 floating holidays • Sick leave • Volunteer leave options • Parental leave options • Educational and training opportunities through company programs • Tuition assistance • Student debt support • Competitive compensation • Comprehensive benefits and programs • Reasonable accommodations for candidates and employees who need assistance with application or recruitment processes