Translated
B2B • AI • Enterprise
Translated is a company dedicated to providing professional translation services efficiently and effectively. Utilizing a combination of expert human translators and advanced machine intelligence, Translated offers a wide array of localization and translation solutions designed to cater to various languages and industries. The company has developed APIs for continuous localization and content extraction, while also leveraging neural adaptive machine translation technology. With a history of serving a diverse clientele, including major corporations and small businesses, Translated aims to make global communication accessible and seamless.
201 - 500 employees
Founded 2003
🤝 B2B
🏢 Enterprise
đź’° Private Equity Round on 2021-06
Localization Account Manager
Job not on LinkedIn
April 3
Translated
B2B • AI • Enterprise
Translated is a company dedicated to providing professional translation services efficiently and effectively. Utilizing a combination of expert human translators and advanced machine intelligence, Translated offers a wide array of localization and translation solutions designed to cater to various languages and industries. The company has developed APIs for continuous localization and content extraction, while also leveraging neural adaptive machine translation technology. With a history of serving a diverse clientele, including major corporations and small businesses, Translated aims to make global communication accessible and seamless.
201 - 500 employees
Founded 2003
🤝 B2B
🏢 Enterprise
đź’° Private Equity Round on 2021-06
đź“‹ Description
• Identifying and seeking out new lines of business that align with our values of transparency, automation, and an environment conducive to the global delivery of translations. • Developing strategic and strong relationships securing trust with business partners with a portfolio of major clients to maximize lifetime value and increased overall profitability. • Acquiring a thorough understanding of key customer needs and requirements, defining and sharing account goals, objectives, and strategic perspective. • Partner with the sales team in onboarding new customers to ensure seamless transitions for every step of onboarding. • Expand the relationships with existing customers by continuously proposing solutions that meet and/or exceed their objectives. • Maintaining a clear and open line of communication with the customers to ensure their satisfaction, and anticipate any problems that may arise. • Ensuring profitability and success of accounts, driving to customer retention. • Ensure the correct products and services are delivered to customers in a timely manner. • Serve as the link of communication between key customers and internal teams. • Resolve any issues and problems faced by customers and deal with complaints to maintain trust. • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
🎯 Requirements
• Proven experience as enterprise/key account manager and a track record of establishing, growing and developing targeted clients at the enterprise level. • Past experience within the localization industry is essential , knowledge of the industry is required. • Experience in relationship development and the full life cycle of sales development and providing solutions based on understanding customer needs. • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. • Excellent organizational skills. • Ability in problem-solving and negotiation. • Fluency in English and another language. • Fluency in Italian is a plus. • Excellent computer and web skills. • Willingness to travel internationally.
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