Customer Service Representative

Job not on LinkedIn

February 11

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Test Research, Inc. (TRI)

WebsiteLinkedInAll Job Openings

Hardware • Manufacturing • Electronics

Test Research, Inc. (TRI) is a leading provider of advanced inspection and testing solutions for the electronics manufacturing industry. They specialize in technologies such as Automated Optical Inspection (AOI), X-ray inspection, and automated testing systems, ensuring high accuracy in manufacturing processes. TRI is committed to improving product quality and reliability through innovative inspection solutions and extensive customer support.

501 - 1000 employees

Founded 1989

🔧 Hardware

📋 Description

• Providing exceptional customer service to our clients and customers • Responding promptly to customer inquiries via phone, email, or chat • Resolving customer complaints and issues in a timely and professional manner • Providing accurate information about our products and services to customers • Maintaining a positive and professional attitude towards customers at all times • Collaborating with other departments to ensure customer satisfaction • Keeping accurate records of customer interactions and transactions

🎯 Requirements

• High school diploma or equivalent • Excellent communication and interpersonal skills • Ability to multitask and prioritize tasks effectively • Strong problem-solving skills • Proficient in Microsoft Office and other relevant software • Ability to work in a fast-paced environment • Previous customer service experience preferred