Director, Care Management

Job not on LinkedIn

🔥 5 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $91.2k - $121.9k / year

⏰ Full Time

🔴 Lead

👔 Director

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Provide direct supervision and oversight for a localized, Integrated Care Team supporting Innovations members within a designated region • Provide support, education, and guidance to staff as needed • Develop, implement, and monitor standards, procedures, and processes with approval of the Operations Director and Senior Director of IDD Care Management • Provide leadership with current programs or projects as assigned • Conduct research or needs assessments or attend training programs to assess opportunities for Trillium, and assist with implementation • Review dashboard metrics to ensure compliance with Medicaid, HCBS, and Innovations Waiver requirements • Monitor critical incidents and escalated concerns • Resolve member and provider concerns • Oversee an integrated team providing localized support in a managed care environment • Ensure implementation of industry-standard, evidence-based best practices and whole-person care

🎯 Requirements

• Bachelor's degree in a health or human services field • Three (3) years of progressive experience in care management, case management, or care coordination with MH/SU/DD populations • Experience in program development and/or program management • Must have a valid driver's license • Must reside within North Carolina • Must be able to travel within catchment as required • Experience supervising a team of two or more employees preferred • Experience working with Innovations in mental health, substance use, intellectual/developmental disability, and/or TBI populations preferred • Experience in Innovations Waiver, HCBS, Care Management, and Managed Care preferred • Must pass a drug test as a condition of employment

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits • Work-from-home options for most positions • Opportunities for professional growth • Diverse inclusive culture • Flexible work schedules available for some positions with management approval • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies