Support Transition and Reentry Specialist

🕒 July 24

🌲 North Carolina – Remote

info

💵 $42.7k - $54.2k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Trillium Health Resources

Trillium Health Resources

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• The STAR Specialist provides support to recipients enrolled in the Trillium Support Transition and Reentry (STAR) program. • STAR provides care coordination pre-release and post-release until the individual moves to ongoing Care Management services and supports. • The STAR Specialist educates members and guardians throughout the transition process about how to effectively navigate the criminal justice system, behavioral, physical and social services systems and about the existence of community-based services and supports. • This individual will work with community resources and services to meet the identified needs for recipients who are transitioning back to the community and address specific barriers to reentry which may include access to insurance, disability benefits, transportation, food, clothing, and a safe place to live. • Ensure that recipients are well connected and provide a warm hand off to identify needed treatment and support. • Meet with Justice Involved members in-person in Correctional Facilities and in-person in the community to facilitate care management activities. • Engage members who meet criteria for Transitions to Community Living (TCL) special needs population to provide education about permanent supportive housing, supports, services, and other community resources. • Assist with transition planning and ensure delivery in the most effective manner with a focus on optimal quality outcomes. • Utilize person centered planning methods/strategies to gather information, to get to know the members and legally responsible persons to adequately address specific needs of the individual.

🎯 Requirements

• High School Diploma or GED. • Be a person with one (1) year lived experience with a behavioral health condition, substance use, and/or justice involvement. • North Carolina Peer Support Specialist Certification. • Must have a valid driver’s license. • Must reside within 75 miles of Trillium’s Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond. • Must be able to travel within catchment as required. • Preference given to applicants who have their own history of criminal justice system involvement, incarceration, or MH/SU recovery and education, training, and work experience that shows a history of learning and applying the skills needed to work with a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds is preferred.

🏖️ Benefits

• Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies

Apply Now

Similar Jobs

🕒 July 24

Dockwa

11 - 50

📦 Logistics

✈️ Travel

🏨 Hospitality

Customer Support Representative providing frontline assistance to marina operators and boaters. Resolving software issues and maintaining expert-level product knowledge for Dockwa's services.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🕒 July 24

Outsourcey

201 - 500

🤝 B2B

🛍️ eCommerce

Customer Outreach and Support Specialist conducting outreach to Nebraska auto dealers for state-required training. Joining Outsourcey to connect businesses with full-time teams in the Philippines.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🕒 July 23

First American

10,000+ employees

🏠 Real Estate

💸 Finance

🏢 Enterprise

Customer Service Representative managing customer service inquiries via phone and web-based applications in the mortgage and real estate sectors. Resolving customer issues and maintaining records effectively while ensuring high customer satisfaction.

🇺🇸 United States – Remote

💵 $16 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

info

🕒 July 23

Teramind

51 - 200

🏥 Healthcare

⚖️ Legal

📦 Logistics

Customer Support Specialist providing technical support and maintaining customer satisfaction for a global Insider Risk Management platform. Joining a remote team dedicated to innovative security solutions.

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🕒 July 23

Guardian Life

5001 - 10000

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Customer Care Associate II servicing absence products via phone, email, and chat. Collaborating with teams to resolve customer issues in a fully remote setting.

🇺🇸 United States – Remote

💵 $18 / hour

💰 Non Equity Assistance on 2016-08

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

info