Licensed Insurance Sales Agent, Bilingual

🕒 June 30

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Trupanion

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🏥 Healthcare

📣 Marketing

🛡️ Insurance

💰 $60M Post-IPO Equity on 2020-11

Healthcare • Marketing • Insurance

Trupanion is a leading provider of pet insurance, offering comprehensive coverage for dogs and cats. With over 25 years in the industry, Trupanion provides unlimited payout plans and real-time payment at checkout through its VetDirect Pay™ system, ensuring pets receive immediate care without financial stress for the owners. Trusted by over a million pet parents and veterinarians, Trupanion is known for its extensive coverage that includes hereditary conditions, advanced dentistry, allergies, and more. The company emphasizes ease of use with a 24/7 customer service line and a commitment to helping pets through every stage of life.

📋 Description

• Answer inbound warm leads from potential members who are interested in our pet insurance policies. • Use a consultative approach to understand each member’s unique needs and tailor insurance solutions accordingly. • Present the value of Trupanion's pet insurance policies, emphasizing benefits over price. • Maintain call control and guide conversations effectively to achieve successful enrollment. • Provide detailed information about policies, coverage options, and address any members questions or objections. • Accurately enroll pets in policies, ensuring thorough collection and documentation of necessary information. • Serve as a dedicated point of contact for current members, addressing policy inquiries, providing guidance, and ensuring their overall satisfaction is met every step of the way. • Handle inquiries from current members expressing their intention to cancel their pet insurance policy.

🎯 Requirements

• Minimum of 2 years' experience in a sales and/or customer service role, with a track record of delivering exceptional service. • Previous experience in a bilingual sales/customer service role. • Active AMF-approved General Damage Insurance Level 1 or Personal Damage Insurance Level 1 license. • Fluent in both English and French, with the ability to seamlessly transition between languages in member interactions. • Excellent verbal and written communication skills in both English and French. • Ability to adapt to the diverse needs and preferences of members. • A goal-orientated mindset to achieve and surpass sales targets.

🏖️ Benefits

• Employer-paid extended health coverage for you and your family • Trupanion will partner with Wealthsimple to register your RRSP, pension, etc. • Four weeks of paid time off and 11 paid float holidays (you can decide which days are most important to you!) • Five weeks, paid, sabbatical after five years of employment • Employer-paid medical insurance for one pet (cat or dog) • Paid time off to volunteer at nonprofit organizations • Open, casual, pet-friendly, and fun work environment