Senior Data Analyst

August 28

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TrustedHousesitters

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Marketplace • Travel

TrustedHousesitters is a platform that connects pet owners with individuals willing to provide house and pet sitting services in exchange for free accommodation. This mutually beneficial arrangement allows travelers to explore new locations without lodging costs while ensuring pets are cared for in their own homes. The company emphasizes trust and safety with verified profiles and user reviews, providing peace of mind for both pet owners and sitters. TrustedHousesitters fosters a community of pet and travel lovers, enabling unique travel experiences and pet care solutions worldwide. The platform is committed to sustainability and has been B Corp certified.

51 - 200 employees

Founded 2010

🏪 Marketplace

📋 Description

• Senior Data Analyst who thrives on turning complex data into clear, actionable insights. You’ll be deeply hands-on, while also acting as a key collaborator between product, engineering, finance and other stakeholders across the business. • You’ll play a central role in shaping how we understand and grow member lifetime value, supporting product squads with hands-on analysis and enabling stakeholders across the business to use data more effectively. • This is a unique opportunity to work across the full member experience, from activation and retention to long-term success. • The role is ideal for someone with strong technical skills in SQL, experimentation, and customer metrics (retention, churn, member success, LTV). • You’ll take independent ownership of multiple complex projects, driving them end-to-end - from data capture through to insight and recommendations. • What you'll be doing

🎯 Requirements

• Proven experience in product, member, or customer analytics, ideally in subscription, marketplace, SaaS, or platform businesses. • Advanced SQL skills; experience with data transformation and modeling tools such as dbt is a plus. • Advanced understanding of statistics and experimentation, including hypothesis design, A/B testing, statistical significance, and regression techniques, with proven experience applying these methods to drive product decisions. • Experience with visualisation and BI tools (Looker, Mode, Tableau, or similar). • Experience with event tracking tools and customer data platforms (Segment, Amplitude, Mixpanel or similar). • Excellent communication and data storytelling skills. Ability to translate complex analyses into clear, actionable insights for different audiences. • Solid understanding of product lifecycles and customer metrics (retention, churn, lifetime value, sentiment). • Proactive and curious mindset, able to challenge assumptions, ask the right questions, and identify opportunities. • Ability to work autonomously, balancing delivery with longer-term thinking. • Nice to have: Experience with Python or R for modelling, advanced analytics, or automation. • Nice to have: Familiarity with cloud data platforms (Snowflake, BigQuery, Redshift). • Nice to have: Experience working in a scale up business, or in a fast-moving, high-growth environment.

🏖️ Benefits

• Fully remote work • Generous equity options • Discretionary 10% annual bonus scheme • 25 days holiday annually plus bank holidays and Christmas to New Year closure • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters • Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you • X5 premium memberships for your friends and family each year • Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs • £200 annually towards home office equipment • Access to Spaces (co-working) Locations across the globe • Monthly working from home stipend • Macbook • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home. • We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year • We can cover costs of personal development resources, and have a regular time set aside for personal development • Bupa Health Insurance and Dental Insurance plan • SimplyHealth Healthcare Cash plan • Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve • Weekly virtual yoga sessions • Brighton Bikeshare • Recruitment Referral Bonus