Solutions Consultant

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November 26

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Merative

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Healthcare Insurance • SaaS • Artificial Intelligence

Merative is a healthcare data, technology, and analytics company. It offers a range of solutions aimed at improving health outcomes by focusing on clinical decision support, healthcare analytics, medical imaging, clinical development, and health and human services. Key products and services include Micromedex for clinical decision support, Zelta for clinical data management, Merge for imaging solutions, and Truven for healthcare analytics. Merative serves a diverse client base, including healthcare providers, life sciences companies, governments, health plans, and employers. The company is dedicated to enhancing healthcare delivery and decision-making by leveraging real-world data and advanced analytics to provide actionable insights and tailored solutions.

1001 - 5000 employees

Founded 2022

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Demonstrate a mastery of Merge applications to provide advanced consultancy and high-quality user training which promotes optimal product utilization. • Ensure successful implementation, user acceptance testing, workflow design, clinical change management, super user/system administrator readiness, system configuration and training planning and delivery and adoption of the Merge Imaging solution. • Assess current state workflow and customer goals to produce workflow recommendations and designs, configuration requirements, testing requirements, training plans and change management strategies. • Identify and manage physician/clinical champion stakeholders. • Provide input to the project plans including but not limited to testing plans, training plans and go-live plans. • Ensure customer super users and/or system administrators have the knowledge and skills to configure, train and support the Merge Imaging solution during and after go-live. • Deliver training to super users and/or system administrators and support them in the successful support and training of end users. • Manage and support the customer during user acceptance testing to ensure configuration and customer expectations align before go-live to ensure a smooth transition. • Coordinate resourcing of additional Solution Consultant resources for end user and/or go-live support, where necessary. • Manage customer training completions and ensure accurate reporting and tracking. • Configure the Merge Imaging solution per customer requirements and agreed-upon workflows. • Support the customer during and post go-live with workflow or application questions and troubleshooting.

🎯 Requirements

• Associate’s degree required; bachelor’s degree in related healthcare discipline or information systems discipline preferred. • Computer and information data systems experience required • 5+ years work experience in applicable clinical environment(s) • 3+ years IT work experience, with CIIP (ABII/ SIIM), PARCA CPAS or CPSA (HIIT) or other relevant Healthcare IT certification, preferred; System Analyst or Administration experience a strong plus • Strong understanding of HL7, DICOM, Networking concepts, HIPAA, and departmental workflow.

🏖️ Benefits

• Remote first / work from home culture • Flexible vacation to help you rest, recharge, and connect with loved ones • Paid leave benefits • Health, dental, and vision insurance • 401k retirement savings plan • Infertility benefits • Tuition reimbursement, life insurance, EAP – and more!