Rockstar
Recruitment • HR Tech • Artificial Intelligence
Rockstar is a full-service recruitment company that leverages a blend of human expertise and artificial intelligence to help businesses hire better and faster at a lower cost. They offer a comprehensive recruitment service for less than $1,500 per role by providing access to a large talent database, fast and efficient candidate reviews, and human screening. Their proprietary AI enables the review of thousands of applications to quickly match candidates to job descriptions, while custom screening calls are conducted by recruiters in the US, UK, or Australia. Rockstar supports hiring across a wide range of professional roles, including sales, marketing, strategy, product, business operations, analytics, data science, software development, infrastructure, finance, and accounting. This flexible approach allows companies to meet strong candidates without long-term commitments, making it a cost-effective solution for teams of all sizes.
2 - 10 employees
🎯 Recruiter
👥 HR Tech
🤖 Artificial Intelligence
Technical Account Manager
Job not on LinkedIn
3 days ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Account Manager
🦅 H1B Visa Sponsor
Rockstar
Recruitment • HR Tech • Artificial Intelligence
Rockstar is a full-service recruitment company that leverages a blend of human expertise and artificial intelligence to help businesses hire better and faster at a lower cost. They offer a comprehensive recruitment service for less than $1,500 per role by providing access to a large talent database, fast and efficient candidate reviews, and human screening. Their proprietary AI enables the review of thousands of applications to quickly match candidates to job descriptions, while custom screening calls are conducted by recruiters in the US, UK, or Australia. Rockstar supports hiring across a wide range of professional roles, including sales, marketing, strategy, product, business operations, analytics, data science, software development, infrastructure, finance, and accounting. This flexible approach allows companies to meet strong candidates without long-term commitments, making it a cost-effective solution for teams of all sizes.
2 - 10 employees
🎯 Recruiter
👥 HR Tech
🤖 Artificial Intelligence
📋 Description
• Support all post-sales activities and report directly to the VP of Customer Success • Become the product SME by developing a complete and thorough understanding of the platform and clearly articulate the value customers obtain by using it • Serve as the primary post-sales technical liaison for assigned enterprise accounts, understanding their unique needs and ensuring successful implementation and training of solutions • Collaborate with Sales and Solutions Architecture teams regarding new inbound customers • Leverage excellent communication and presentation skills to effectively share technical updates, bug fixes and product enhancements • Act as the voice of the customer, conveying feedback to internal teams to inform product development and enhancements • Assist in the development of customer-facing documentation, including FAQs, user guides, and knowledge base articles
🎯 Requirements
• 5+ years in a Technical Account Manager, Solutions Architect, or similar customer-facing technical role within the SaaS industry supporting large 6-figure deals and Fortune 500 customers • Strong understanding of cybersecurity principles and incident response processes • Exceptional communication and interpersonal skills • Ability to explain complex technical concepts to non-technical stakeholders • Familiarity with tools such as CRM systems, ticketing platforms, and customer success software • College degree or equivalent experience required
🏖️ Benefits
• Equity • Unlimited PTO • Remote work flexibility • Competitive compensation • Medical, dental, & vision insurance • 401K
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