
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
November 13
🌵 Arizona – Remote
⛰️ Colorado – Remote
+17 more states
💵 $100k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷♀️ Project Manager
🦅 H1B Visa Sponsor

Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
• Schedule stand-ups and other meetings with their team and their clients. • Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources • Keep team members busy. There’s always work to be done. Our PMs help devs find the right work them. • Assist in documenting the design of the process for the contact center • Provide key assistance for transitioning from delivery to managed services • Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies. • Identifying tradeoffs between various solution options.
• Knowledge of the contact center industry is a big plus • Experience managing complex technology projects in/for large organizations • AWS ecosystem knowledge - AWS Certifications are even better. • Certified Scrum Master, SAFe certification • Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results. • Thorough knowledge of agile methodologies such as Scrum
• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.
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