
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
3 days ago

Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
• Act as a trusted advisor to customers and prospects to understand business problems first, then provide expert guidance on leveraging the full suite of AWS services to enable business transformation, optimize operations, and create competitive advantages. • Generate, manage, and execute pipeline growth across multiple channels, including self-generated opportunities through strong C-suite relationships. • Manage multiple complex sales opportunities from inception to close, responsible for deal qualification, strategy development, and maintaining executive-level customer relationships. • Work cross-functionally with pre-sales solution architects, delivery teams, managed services, AI/ML specialists, data engineers, and cloud infrastructure experts to propose comprehensive professional services roadmaps that meet customers' business objectives. • Collaborate closely with AWS teams, understanding how to co-sell and partner effectively within the AWS ecosystem to maximize value for clients. • Utilize outcome-based and consultative solution-selling techniques to address enterprise-wide transformation needs through custom professional services engagements rather than pre-packaged solutions. • Consistently meet or exceed sales targets, demonstrating a proven track record in enterprise cloud solution sales.
• 8+ years of experience in selling enterprise technology professional services (not products), with significant exposure to AWS solutions and custom implementation engagements. • 5+ years of experience selling directly to C-suite executives in enterprise-level customers, with demonstrated ability to translate business problems into technical solutions. • Demonstrated expertise in AI/ML, data analytics, and cloud transformation solutions, with the ability to articulate their business value. • Experience selling complex, high-value professional services engagements with long sales cycles and multiple stakeholders and articulate the value of consulting expertise. • Strong understanding of the AWS partner ecosystem and go-to-market strategies. • Industry experience in Retail, Financial Services, Travel/Hospitality, and/or Healthcare preferred, with understanding of industry-specific AWS use cases.
Apply NowNovember 20
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