Privacy Governance Manager

November 19

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

5001 - 10000 employees

📋 Description

• Drive Privacy and AI strategy among People and IT organizations to support privacy and AI initiatives and business objectives • Serve as a senior subject matter expert on privacy matters across Enterprise departments • Lead internal PIA/DPIA for the relevant internal business units in a timely manner • Spearhead collaborative engagement across various departments and identify opportunities for alignment of processes • Manage externally facing mailbox with a view to implementing automation where possible • Direct enterprise wide initiative such as RoPAs, PIAs and privacy by design • Lead readiness and compliance efforts for new and emerging Privacy laws • Oversee all privacy related matters within Sales and Marketing • Develop and deliver ongoing Privacy and AI education and awareness programs • Manage privacy professionals within the team • Instill a privacy-by-design mindset across Enterprise departments • Ensure appropriate documentation to demonstrate compliance with applicable laws and internal policies • Collaborate closely with IT on new applications, identifying Privacy and AI risks • Oversee website privacy compliance and perform regular audits to identify any potential gaps • Provide incident management support • Support BCR and other privacy related audits

🎯 Requirements

• 5+ years of Privacy Experience • Experience of high risk privacy reviews and assessments • Experience in leading and supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks • Ability to partner with teams across the organization to conduct privacy reviews and encourage collaboration • Data Subject Access Rights knowledge and experience • Ability to lead high performing privacy professionals • AI knowledge and experience of AI adoption • Product Privacy knowledge and experience • Ability to engage with various cross functional business teams independently and manage work streams with limited oversight and define and operationalize privacy governance requirements • Experience leading or supporting Vendor due diligence programs • Work independently to partner with teams across different parts of the organization and guide the business in implementing good data privacy practices • Ability to identify opportunity for improvement and develop proposals for implementations • IAPP Certifications - CIPP/E, CIPM, CIPT (desired) • Other privacy qualifications/professional certifications (desired)

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program • and much more.