Senior Engineer, Security Compliance Automation

October 3

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

5001 - 10000 employees

📋 Description

• Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches. • Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale. • Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy. • Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively. • Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability. • Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs). • Support on-call operations for tools, pipelines, and AI models owned by the team. • Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems. • Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.

🎯 Requirements

• Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale • Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows • Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions • Solid understanding of software security principles, secure coding practices, and security automation • Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines • Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker) • Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams

🏖️ Benefits

• generous time-off • ample parental and wellness leave • healthcare • retirement savings program