Ultrahuman
Healthcare Insurance • Wearable Technology • Biotechnology
Ultrahuman is a health-focused technology company that specializes in personal health tracking devices, such as the Ultrahuman Ring AIR, which accurately measures vital health indicators including sleep patterns, heart rate variability, movement, and body temperature. The company also offers the Ultrahuman M1 device, designed for real-time glucose monitoring to provide users with insights into their metabolic health. With a commitment to precision and innovative design, Ultrahuman's products aim to enhance personal wellness and performance, catering to both everyday consumers and elite athletes.
51 - 200 employees
Founded 2020
⚕️ Healthcare Insurance
🧬 Biotechnology
User Experience Athlete
Job not on LinkedIn
August 28
Ultrahuman
Healthcare Insurance • Wearable Technology • Biotechnology
Ultrahuman is a health-focused technology company that specializes in personal health tracking devices, such as the Ultrahuman Ring AIR, which accurately measures vital health indicators including sleep patterns, heart rate variability, movement, and body temperature. The company also offers the Ultrahuman M1 device, designed for real-time glucose monitoring to provide users with insights into their metabolic health. With a commitment to precision and innovative design, Ultrahuman's products aim to enhance personal wellness and performance, catering to both everyday consumers and elite athletes.
51 - 200 employees
Founded 2020
⚕️ Healthcare Insurance
🧬 Biotechnology
📋 Description
• Manage incoming customer queries across multiple support channels with precision • Build deep product knowledge to resolve user pain points • Collaborate with internal teams to channel feedback for continuous improvement • Maintain fast response times to ensure stellar customer experience • Review user journeys to identify and address improvement areas • Apply a consultative approach to help customers achieve their goals • Leverage automation to streamline processes
🎯 Requirements
• Passion for customer support, problem-solving, and attention to detail • Ability to manage queries via multiple channels (email, chat, phone, WhatsApp, social) • Strong product understanding to provide accurate solutions • Cross-functional collaboration skills • Quick response times and proactive user journey analysis • Consultative approach to help customers achieve their goals • Interest in automation and improving efficiency
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