Unifonic
Artificial Intelligence âą SaaS âą Telecommunications
Unifonic is a customer engagement platform powered by artificial intelligence, designed to facilitate personalized omnichannel communication. The company offers a variety of communication channels and applications, including SMS, Voice, WhatsApp, Push Notifications, and Webchat to enhance customer interactions across multiple industries. Unifonic focuses on improving marketing automation, IT and operations, and customer support by providing AI-powered tools and automated workflows, ensuring timely and efficient customer communication. Their solutions cater to industries such as retail, banking, healthcare, and logistics, providing integrations with popular platforms like Salesforce and Shopify. With over 25 billion messages sent and 5,000+ customers, Unifonic provides global connectivity and a seamless customer experience.
501 - 1000 employees
Founded 2006
đ€ Artificial Intelligence
âïž SaaS
đĄ Telecommunications
đ° $125M Series B on 2021-09
Senior DevOps Engineer
Job not on LinkedIn
December 12, 2024
Unifonic
Artificial Intelligence âą SaaS âą Telecommunications
Unifonic is a customer engagement platform powered by artificial intelligence, designed to facilitate personalized omnichannel communication. The company offers a variety of communication channels and applications, including SMS, Voice, WhatsApp, Push Notifications, and Webchat to enhance customer interactions across multiple industries. Unifonic focuses on improving marketing automation, IT and operations, and customer support by providing AI-powered tools and automated workflows, ensuring timely and efficient customer communication. Their solutions cater to industries such as retail, banking, healthcare, and logistics, providing integrations with popular platforms like Salesforce and Shopify. With over 25 billion messages sent and 5,000+ customers, Unifonic provides global connectivity and a seamless customer experience.
501 - 1000 employees
Founded 2006
đ€ Artificial Intelligence
âïž SaaS
đĄ Telecommunications
đ° $125M Series B on 2021-09
đ Description
âą Collaborating with software developers, system operators, and other engineering team members. âą Managing code releases and merging barriers between software development, testing, and operations teams. âą Setting up and enhancing CI/CD processes. âą Configuring functional and technical areas. âą Troubleshooting and remediating integration issues. âą Ensuring high availability of products and platforms. âą Writing and deploying scripts for automation. âą Participating in on-call rotation. âą Maintaining server configurations and documentation across cloud environments. âą Working extensively with offshore teams and partners.
đŻ Requirements
âą Hands-on 5+ years of recent technical experience in a Professional Services/Enterprise DevOps role. âą Strong technical skills and proficiency in multiple functional areas. âą The ability to spend substantial time interfacing with the offshore teams on a daily basis. âą Bachelor's degree in Computer Engineering, Software Engineering, or other IT-related fields. âą Fluent in English with excellent writing/editing and verbal communication skills. âą Strong sense of ownership, critical thinking, and ability to drive DevOps mindset initiatives across teams for agile release. âą Analytical thinking and being accountable for the results of made decisions.
đïž Benefits
âą Competitive salary and bonus âą Unifonic share scheme (we are all owners!) âą 30 holiday days after the first anniversary âą Your Birthday off! âą Spend up to 10 weeks per year working from anywhere in the world! âą Paid leave and assistance for new parents âą Linkedin learning license
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