Customer Business Manager, Natural Channel

🕒 July 21

🇺🇸 United States – Remote

💵 $103k - $154.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of Unilever

Unilever

10,000+ employees

Founded 1929

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Unilever is one of the world's leading consumer goods companies, with a vast portfolio of well-known brands in the categories of food and beverages, cleaning agents, beauty and personal care, and much more. The company is committed to providing high-quality products that meet the needs of consumers globally. Additionally, Unilever places a strong emphasis on sustainability and responsible business practices, aiming to make a positive impact on society and the environment.

📋 Description

• Develop and nurture sustained business relationships with two of the largest U.S. distributors, UNFI Natural and KeHE, and their downstream retail customers • Manage all aspects of the commercial plan for the Natural Channel business • Lead a 3-person dedicated broker team, as well as indirect cross-functional partners, to deliver the collective KPIs required of the overall team • Lead both near-term and long-term Joint Business Planning (JBP), including the development of strategic platforms and other growth drivers to achieve growth targets across Foods, PC, and BW categories in the Natural Channel • Work with the Business Development Team and internal Brand and CS&P teams to ensure plans are resourced and that spend and volume are synchronized to deliver the JBP • Create and operationalize the Natural Channel customer strategy, including all components of the go-to-market plan such as “Big Bets,” innovation execution, trade investment ROI, and the integration of shopper marketing plans with merchandising plans • Cross-functionally lead all aspects of operational delivery of the business plan, including initiating growth platforms, forecasting and retail inventory level management, supply chain compliance, managing deductions, and balancing trade investment

🎯 Requirements

• Undergraduate bachelor’s degree required • 5–7+ years of experience in the CPG or retail industry • Experience working with distributor networks and broker sales teams is a plus • Working knowledge of SPINS/Nielsen, Evergreen, and customer POS data is strongly desired • Ability to build strong relationships with multiple levels of management internally and externally • Strong financial and business acumen, including P&L ownership, customer planning, effective internal/customer communication, and analytical skills • Skilled in verbal and written communications to work with the Sales Leadership Team, Business Development Team, CS&P, and Brand Team • Resilience: Thrive on challenges and confidently navigate ambiguity with numerous support groups to deliver growth initiatives • Growth Mindset: Ability to present and sell new ideas and techniques to all Natural Channel and Unilever personnel to achieve profitable sales growth and turnover targets • Always seeking to optimize and evolve • Ownership Mindset: Ask challenging “why” questions and take full accountability for successes and failures • Big Picture Thinking: Connect the dots and develop strategic plans to deliver growth

🏖️ Benefits

• Health insurance, including prescription drug, dental, and vision coverage • Retirement savings benefits • Life insurance and disability benefits • Parental leave • Sick leave • Paid vacation and holidays • Access to numerous voluntary benefits

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